People-First Restaurant Ops Lead - No Night Shifts

First Watch; Phoenix (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

One Shift - No Night Shifts

Career growth opportunities

Meal Discount

Calm App premium + gifts

Cirrus MD telemedicine

Tuition Reimbursement

Life Insurance

Short Term Disability

Long-Term Disability

Vision

Health Insurance

Perks at Work discounts

Paid Time Off

401(k) Retirement Savings

Job summary

First Watch in Phoenix, AZ is seeking dedicated team members to join our breakfast, brunch, and lunch service. We emphasize a YOU FIRST culture, empowering employees to make decisions that ensure a remarkable guest experience and a positive work environment.

Our benefits span health, vision, life insurance, disability, 401(k), tuition reimbursement, and more. We proudly offer no night shifts and a supportive team focused on growth and exceptional service.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch in Phoenix, AZ is seeking dedicated team members to join our breakfast, brunch, and lunch service. We emphasize a YOU FIRST culture, empowering employees to make decisions that ensure a remarkable guest experience and a positive work environment.

Our benefits span health, vision, life insurance, disability, 401(k), tuition reimbursement, and more. We proudly offer no night shifts and a supportive team focused on growth and exceptional service.