Restaurant Operations Leader - No Night Shifts

First Watch; Hilliard (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

No night shifts

Meal discount

Health insurance

PTO

Job summary

First Watch is a breakfast, brunch, and lunch concept that puts its people first. This role emphasizes leadership, daily operations, and exceptional guest experience with a culture built around independence and accountability.

Expectto uphold our You First values, coach teams to execute service standards, and ensure accurate financial and safety procedures while delivering quality meals to customers.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch is a breakfast, brunch, and lunch concept that puts its people first. This role emphasizes leadership, daily operations, and exceptional guest experience with a culture built around independence and accountability.

Expectto uphold our You First values, coach teams to execute service standards, and ensure accurate financial and safety procedures while delivering quality meals to customers.