Restaurant Operations Lead - Guest Experience & Team Coach

The Crescent Hotels Group; Deerfield (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) matching program

Flexible scheduling

Hotel discounts

Job summary

The Crescent Hotels Group in Deerfield, Illinois is seeking a Food & Beverage Supervisor to oversee daily restaurant operations while ensuring exceptional guest experiences. Candidates should have supervisory experience and strong leadership abilities.

This role requires flexibility in scheduling, great communication skills, and a commitment to compliance with safety regulations. Join a team that values diversity and guest satisfaction at Crescent Hotels & Resorts.

Qualifications

• Previous restaurant or food & beverage supervisory experience preferred.
• Ability to maintain a positive, organized, and productive work environment.
• Flexibility to work days, evenings, weekends, and holidays as needed.

Responsibilities

• Supervising daily restaurant operations and service standards.
• Supporting and coaching team members to deliver excellent guest experiences.
• Monitoring guest needs and resolving concerns promptly.
• Ensuring cleanliness, organization, and proper setup throughout the restaurant.
• Maintaining compliance with health, safety, and company policies.

Skills

Strong leadership

Communication skills

Customer service skills

Knowledge of food safety

Flexibility

Job description

The Crescent Hotels Group in Deerfield, Illinois is seeking a Food & Beverage Supervisor to oversee daily restaurant operations while ensuring exceptional guest experiences. Candidates should have supervisory experience and strong leadership abilities.

This role requires flexibility in scheduling, great communication skills, and a commitment to compliance with safety regulations. Join a team that values diversity and guest satisfaction at Crescent Hotels & Resorts.