Restaurant Operations Lead & Guest Experience Coach

McDonald's; Wesley Chapel (FL); On-site; USD 49,920 - 58,655; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

15-25 days paid vacation

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's in Wesley Chapel is hiring an Assistant General Manager responsible for leading internal functions such as employee training, food safety, and inventory management. The ideal candidate will have over a year of experience in leadership, strong customer service skills, and a commitment to workplace excellence. The position offers competitive pay and various benefits including paid vacation and educational assistance.

Qualifications

• 1+ years’ experience leading, motivating, and developing others or US Military Service.
• Strong commitment to excellence and safety in the workplace.
• Ability to make decisions in a fast-paced environment.

Responsibilities

• Lead internal functions including Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report back results.
• Support the General Manager to achieve performance and quality standards.
• Supervise food quality, safety, cost, and new menu items.
• Hire, train, and schedule staff to meet sales goals.
• Ensure memorable guest experiences through staff training.

Skills

Leadership

Customer service

Teamwork

Communication

Problem-solving

Education

HSD or GED preferred

Job description

McDonald's in Wesley Chapel is hiring an Assistant General Manager responsible for leading internal functions such as employee training, food safety, and inventory management. The ideal candidate will have over a year of experience in leadership, strong customer service skills, and a commitment to workplace excellence. The position offers competitive pay and various benefits including paid vacation and educational assistance.