Restaurant Operations Lead — Guest Experience

Austin Grill LLC; Virginia Beach (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Austin Grill LLC in Virginia Beach is seeking an experienced Supervisor to lead our team and oversee daily restaurant operations. You will ensure high levels of service and guest satisfaction while fostering a positive work culture.

The ideal candidate has supervisory experience in the restaurant industry, strong leadership skills, and a passion for customer service. Responsibilities include team mentorship, training, and upholding health and safety standards.

Qualifications

• Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is required.
• Strong leadership and communication skills, with the ability to motivate and mentor staff effectively.
• Excellent customer service skills and a genuine passion for creating positive guest experiences.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide continuous coaching and feedback.

Skills

Leadership

Customer service

Communication

Inventory management

Mentoring

Job description

Austin Grill LLC in Virginia Beach is seeking an experienced Supervisor to lead our team and oversee daily restaurant operations. You will ensure high levels of service and guest satisfaction while fostering a positive work culture.

The ideal candidate has supervisory experience in the restaurant industry, strong leadership skills, and a passion for customer service. Responsibilities include team mentorship, training, and upholding health and safety standards.