Restaurant Operations Lead: Guest Experience

Oklahoma - KFC; El Reno (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

Mitra QSR is seeking a dedicated Restaurant Manager to lead daily operations, oversee product preparation, and ensure exceptional guest experiences in our KFC franchise setting.

You will manage teams, enforce food safety and quality standards, and drive continuous improvement while upholding Mitra's culture and brand standards across shifts. This role requires flexibility, the ability to stand long shifts, and focus on training staff.

Qualifications

• Great attitude and willingness to learn.
• Team player with collaborative mindset.
• Eagerness to participate in training sessions.

Responsibilities

• Customer Experience: Ensure every guest has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR is seeking a dedicated Restaurant Manager to lead daily operations, oversee product preparation, and ensure exceptional guest experiences in our KFC franchise setting.

You will manage teams, enforce food safety and quality standards, and drive continuous improvement while upholding Mitra's culture and brand standards across shifts. This role requires flexibility, the ability to stand long shifts, and focus on training staff.