Customer Experience & Food Prep Team Member

Ohio - KFC; Parma (OH); On-site; USD 45,000 - 70,000; Full time

Job summary

Mitra QSR, a prominent KFC franchise operator in the United States, seeks a Manager to oversee restaurant operations, product preparation, customer relations, and team management. You will ensure high-quality service and food, while leading staff and maintaining standards across the front and back of house.

This on-site role requires flexibility around shifts, dedication to guest satisfaction, and adherence to Mitra's policies and brand standards as you drive daily performance.

Qualifications

• Must have a positive attitude and be willing to learn
• Team-oriented mindset essential for success
• Eagerness to learn and follow processes and guidance

Responsibilities

• Customer Experience: Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
• Food Safety: Follow all food safety protocols to ensure the health and safety of our customers
• Food Preparation: If you are not a minor, you will be involved in prepping and cooking food according to our standards
• Appearance: Maintain a professional appearance as you are the face of our restaurant. Wear the appropriate uniform and adhere to our grooming standards
• Teamwork: Collaborate well with other team members, supporting each other to create a positive and productive work environment
• Learning and Development: Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
• Cleanliness and Maintenance: Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Skills

Great Attitude

Team Player

Learner Mindset

Job description

Mitra QSR, a prominent KFC franchise operator in the United States, seeks a Manager to oversee restaurant operations, product preparation, customer relations, and team management. You will ensure high-quality service and food, while leading staff and maintaining standards across the front and back of house.

This on-site role requires flexibility around shifts, dedication to guest satisfaction, and adherence to Mitra's policies and brand standards as you drive daily performance.