Restaurant Operations Lead & Guest Experience

McDonald's; Ames (IA); Vor Ort; USD 52.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Employee discounts

Free meals

Paid vacation

Tuition assistance

Training & advancement

Direct deposit

401k

Health insurance

Zusammenfassung

McDonald’s is seeking an Assistant General Manager in Ames, IA to lead training, food safety and inventory while supporting the GM to reach performance goals. You’ll supervise kitchen quality and costs, hire and train staff, and ensure top guest service in a fast-paced environment.

Ideal candidates bring 1+ years of leadership experience, a passion for serving others, and a strong focus on safety and customer satisfaction. This role offers growth and comprehensive benefits.

Qualifikationen

• HSD or GED preferred.
• A passion for helping and serving others (customers and fellow team members).
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service.
• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment.

Aufgaben

• Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
• Effectively delegate tasks to team members and report back results.
• Directly support the General Manager to achieve restaurant performance and quality standards in three areas.
• Kitchen: Supervise food quality, safety, cost, and new menu items.
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals.
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas.
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant.

Kenntnisse

Leadership experience

Customer service

Communication

Decision-making

Safety-focused

Team motivation

Problem solving

Ausbildung

HSD or GED preferred

Jobbeschreibung

McDonald’s is seeking an Assistant General Manager in Ames, IA to lead training, food safety and inventory while supporting the GM to reach performance goals. You’ll supervise kitchen quality and costs, hire and train staff, and ensure top guest service in a fast-paced environment.

Ideal candidates bring 1+ years of leadership experience, a passion for serving others, and a strong focus on safety and customer satisfaction. This role offers growth and comprehensive benefits.