Restaurant Operations Lead: Growth & People Development

Wonder; Hanover (MA); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan

Life Insurance

Job summary

Wonder in Hanover, MA is hiring an Assistant Manager to support daily restaurant operations and the General Manager. You will help recruit, train, and manage staff while ensuring excellent customer service and compliance with safety standards.

The role emphasizes floor management, efficiency, and teamwork in a fast-paced dining environment. Qualified candidates have 2+ years in similar roles and a Food Manager Certificate.

Qualifications

• Two years of restaurant supervisor or management experience in a high-volume environment.
• Ability to lead and develop teams of 15+ members.
• Strong attention to detail and drive for efficiency and accuracy.

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff.
• Recruit and train top talent for the restaurant.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Maintain food safety and team member safety protocols.
• Deliver best-in-class customer service and communicate clearly with the team.

Skills

Staff management

Customer service

Verbal & written communication

Education

Food Manager Certificate

Job description

Wonder in Hanover, MA is hiring an Assistant Manager to support daily restaurant operations and the General Manager. You will help recruit, train, and manage staff while ensuring excellent customer service and compliance with safety standards.

The role emphasizes floor management, efficiency, and teamwork in a fast-paced dining environment. Qualified candidates have 2+ years in similar roles and a Food Manager Certificate.