Restaurant Operations Lead: Flexible Hours & Guest Experience

Waffle House, Inc.

Pleasant View (TN)

On-site

USD 55,000 - 65,000

Full time

2 days ago

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Job summary

Waffle House, Inc. in Pleasant View, TN is seeking a Restaurant Manager for full-time, on-site duties. You will lead daily operations, schedule staff, ensure food quality and safety, and maintain a clean, welcoming dining area.

The role includes handling guest concerns to enhance satisfaction and supporting hiring and coaching of Associates. The candidate should bring strong leadership and customer service abilities, flexibility to work weekends/evenings/holidays, and familiarity with food

Qualifications

Strong customer service and guest-relations skills are required.
Ability to recruit, train, and lead team members with clear direction.
Knowledge of food safety and quality standards for kitchen and dining areas.
Experience in restaurant or hospitality management, including supervisory roles, is beneficial.

Responsibilities

Oversee daily restaurant operations on-site in Pleasant View, TN.
Lead and schedule team members; ensure high standards of service.
Maintain food quality and safety, and a welcoming, clean environment.
Monitor guest satisfaction and address concerns to drive positive experience.
Assist with hiring, training, and coaching Associates; manage inventory and costs.
Partner with leadership to meet performance goals and uphold policies.