Restaurant Operations & Guest Experience Leader

Montesacro Walnut Creek; Walnut Creek (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Montesacro Walnut Creek is looking for a General Manager to lead the restaurant's operations. The ideal candidate will have strong leadership skills, ensuring a positive guest experience, effective cost control, and a supportive workplace culture. Responsibilities include scheduling staff, onboarding new hires, managing customer relations, and maintaining cleanliness standards. If you have a passion for the hospitality industry and proven management experience, we would love to hear from you!

Qualifications

• Proven leadership skills and experience in a hospitality environment.
• Ability to manage restaurant operations effectively.
• Strong customer service orientation and ability to handle complaints.

Responsibilities

• Schedule front-of-house staff and monitor staffing levels.
• Instill morale and culture among employees.
• Onboard and train new hires.
• Manage reservations and customer interactions through OpenTable.
• Respond to guest reviews appropriately.
• Monitor and manage the beverage program.
• Ensure cleanliness and compliance with health regulations.

Skills

Leadership

Cost control

Guest satisfaction

Staff training

Inventory management

Job description

Montesacro Walnut Creek is looking for a General Manager to lead the restaurant's operations. The ideal candidate will have strong leadership skills, ensuring a positive guest experience, effective cost control, and a supportive workplace culture. Responsibilities include scheduling staff, onboarding new hires, managing customer relations, and maintaining cleanliness standards. If you have a passion for the hospitality industry and proven management experience, we would love to hear from you!