Restaurant Operations & Guest Experience Leader

My Tomato Pie Inc; Town of Amherst (NY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

My Tomato Pie Inc. is seeking an Assistant Manager for our Amherst, NY location. You will oversee daily restaurant operations, catering and banquets while maintaining top guest service and staffing levels.

You will partner with the area supervisor on budgeting and P&L control, and lead hiring, training and performance management for the team. The role requires leadership experience in full-service casual dining, with familiarity in alcohol service and maintaining high standards of cleanliness

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 2 years of experience as manager in full service, casual dining.
• Experience with full service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Some exposure to P&L and sales building highly desirable.

Responsibilities

• Oversee restaurant operations, catering, and banquets.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure adequate staffing to meet guest needs.
• Control day-to-day operations including cash handling and reviewing financial reports.
• Work with area supervisor to develop annual operating budget and control P&L centers.
• Operate in accordance with company policies and laws.
• Involved in interviewing, hiring, training, and performance management of staff.
• Manage all shifts including scheduling and planning while upholding standards.

Skills

Leadership

Coaching

Staff management

P&L awareness

Education

Bachelor’s degree or equivalent

Job description

My Tomato Pie Inc. is seeking an Assistant Manager for our Amherst, NY location. You will oversee daily restaurant operations, catering and banquets while maintaining top guest service and staffing levels.

You will partner with the area supervisor on budgeting and P&L control, and lead hiring, training and performance management for the team. The role requires leadership experience in full-service casual dining, with familiarity in alcohol service and maintaining high standards of cleanliness