Restaurant Operations & Guest Experience Lead

Ontario Trillium Foundation; Storrs (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Restaurant Manager to lead their team in Storrs, Connecticut. The role involves ensuring operational excellence according to Dunkin’ standards, while fostering a positive work culture, and enhancing guest experiences.

The ideal candidate will have leadership experience, strong analytical skills, and a guest-focused approach. Key responsibilities include recruiting staff, managing costs, and ensuring compliance with health and safety regulations.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English or the predominant language in your market.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Recruit, hire, train and supervise restaurant team members.
• Ensure compliance with health and safety regulations.
• Monitor customer feedback and reviews.
• Engage with the local community and build relationships.

Skills

Strong analytical skills

Time Management

Problem solving

Guest focused

Ability to manage conflict

Education

College Degree preferred

Job description

Ontario Trillium Foundation is seeking a Restaurant Manager to lead their team in Storrs, Connecticut. The role involves ensuring operational excellence according to Dunkin’ standards, while fostering a positive work culture, and enhancing guest experiences.

The ideal candidate will have leadership experience, strong analytical skills, and a guest-focused approach. Key responsibilities include recruiting staff, managing costs, and ensuring compliance with health and safety regulations.