Restaurant Operations & Guest Experience Lead

Dine-Brands-Global; Clarksville (IN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision

Tuition Reimbursement

Career advancement

Quarterly bonus

Job summary

Dine Brands Global is seeking a restaurant supervisor for our Clarksville, IN location. You will oversee daily operations, ensure guest satisfaction, and coach team members to deliver excellent service.

Responsibilities include maintaining cleanliness, helping with inventory and cost control, and leading staff while fostering a safe, friendly environment for guests. This role requires a hands-on, hospitality-driven approach and availability nights, weekends, and holidays.

Qualifications

• 1-2+ years of supervisory experience in casual dining preferred.
• Experience teaching and training staff preferred.
• Strong personal and professional integrity.
• Ability to deal with confidential information and use discretion.
• Passion to thrive in a fast-paced work environment.
• Ability to solve problems on the go.
• Passion for hospitality and interacting with guests.

Responsibilities

• Operational Excellence: Maintain restaurant cleanliness, safety, and proper food prep/presentation.
• Guest Experience: Ensure guests have a positive dining experience, address complaints, and engage with customers.
• Staff Management: Supervise, train, and develop team members to meet Applebee's standards.
• Financial Performance: Assist with inventory management, cost control, and maximize profitability.
• Team Leadership: Lead and motivate staff to meet daily goals and schedules.
• Employee Development: Recruit, onboard, and train new employees; provide growth opportunities.
• Communication: Serve as a point of contact for staff, vendors, and internal teams.

Skills

Supervisory experience

Staff training

Integrity

Discretion

Hospitality

Guest service

Problem solving

Flexible schedule

Nights & weekends

Food service

Job description

Dine Brands Global is seeking a restaurant supervisor for our Clarksville, IN location. You will oversee daily operations, ensure guest satisfaction, and coach team members to deliver excellent service.

Responsibilities include maintaining cleanliness, helping with inventory and cost control, and leading staff while fostering a safe, friendly environment for guests. This role requires a hands-on, hospitality-driven approach and availability nights, weekends, and holidays.