Restaurant Operating Partner - Lead Growth, Team & Ops

Freddy’s Frozen Custard & Steakburgers; Broomall (PA); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Meal discounts

Promote from within

Casual workplace

Job summary

JRI Hospitality & Freddy’s – A Career Opportunity is seeking a Restaurant Operating Partner (ROP) who will lead the restaurant, coach and develop team members, and own operational and financial outcomes. The ROP sets the tone for the store and drives KPIs such as sales, guest experience, hospitality, and cost controls.

The role emphasizes hiring, training, and developing staff aligned with Freddy’s and JRI culture, with chances for advancement within the organization and support from a Regional

Qualifications

• Prior restaurant and/or hospitality management experience.
• Strong communications skills are essential.
• Ability to build and mentor a team to ensure success.
• Flexibility to work days, nights, and weekends.

Responsibilities

• Lead restaurant operations and ensure successful store performance.
• Hire, train and develop restaurant staff and managers.
• Oversee financials, labor, hospitality and cleanliness KPIs.
• Drive sales, guest satisfaction, and cost control.

Skills

Communication skills

Hospitality focus

Team leadership

Operations management

Job description

JRI Hospitality & Freddy’s – A Career Opportunity is seeking a Restaurant Operating Partner (ROP) who will lead the restaurant, coach and develop team members, and own operational and financial outcomes. The ROP sets the tone for the store and drives KPIs such as sales, guest experience, hospitality, and cost controls.

The role emphasizes hiring, training, and developing staff aligned with Freddy’s and JRI culture, with chances for advancement within the organization and support from a Regional