Restaurant Manager - Sunset Cantina

Alterra Mountain Company; Durbin (WV); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

On-site housing

401k plan

Free skiing privileges

Job summary

Snowshoe Mountain is seeking an experienced restaurant leadership professional to oversee daily operations, ensure exceptional guest service, and drive profitability. You will manage budgets, staffing, and training while coordinating with the kitchen to refine menus and maintain high standards.

The role requires 3–5 years in progressive restaurant management, strong financial acumen, and a commitment to safety and quality in a fast-paced environment.

Qualifications

• Experience managing a high-volume restaurant.
• Proven ability to oversee P&L, budgets, and staffing.
• Strong leadership and customer-service focus.
• Experience hiring, training, and mentoring staff.
• Knowledge of health, safety, and food safety standards.

Responsibilities

• Oversee restaurant operations to ensure top-notch customer service and profit maximization.
• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
• Monitor food and beverage quality and enforce sanitation, safety, and cash handling policies.
• Train and develop supervisors and staff and manage hiring, evaluations, and terminations.
• Ensure compliance with health and regulatory standards and maintain a clean, safe environment.
• Collaborate with kitchen leadership on menu items and training.

Skills

Leadership

Customer service

Financial acumen

Staff development

Cost control

Communication

Hiring and mentoring

Flexibility

Education

High School Diploma or GED

2+ years post-high school education

Job description

Flex Year RoundWork, Play, Get Paid, and Enjoy the Perks!Housing: Affordable on-mountain employee housing available for rent.Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209Start Date: Hiring Soon!This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!Schedule: May require working early mornings, weekends, and holidaysIf you're seeing this job, we're still hiring and accepting applicationsEmployee Perks:Benefit Eligible after 30 daysFree skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!401k plan available to any employee over the age of 18Discounted Friends and Family Lift Ticket Vouchers50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!Why Work with Us?If you thrive in high-energy settings and are committed to precision and efficiency, we want you to join our team. Be a part of our dynamic operation and help us continue to offer outstanding service and delicious food at the heart of Snowshoe Mountain!Job Responsibilities:Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.Education:Two+ years of post-high school educationWest Virginia Food Handlers Certificate requiredHigh School Diploma or GEDPreferred Experience:A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurantAt least 2 years of full restaurant P&L management experienceExperience hiring, training and mentoring salaried managers and hourly FOH staffStrong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and successExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitted to delivering a high level of customer serviceAbility to work under pressureFlexibility to respond to a range of different work situationsKnowledge of safe food handlingRequires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.Leadership skills to motivate and develop staff and to ensure accomplishment of goals.Ability to work effectively under time constraints and deadlinesAll Information above is subject to change at any time.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.Snowshoe is an equal opportunity employer.