Restaurant Manager: Lead Teams, Grow Guest Experience

Dunkin' Donuts; Ledyard (CT); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Discounted tuition through SNHU

Opportunities for advancement

Job summary

Dunkin' is seeking a Restaurant Manager to lead a fast-paced team in Groton, CT and surrounding locations, ensuring excellent guest experiences and top-notch store operations.

You'll oversee daily operations, drive sales, manage inventory and scheduling, and mentor team members to grow with the brand. If you thrive under pressure, lead with energy, and value guest service, this role is for you.

Qualifications

• 1–3 years of restaurant or retail management experience (QSR experience a plus!).
• Strong leadership, communication, and organizational skills.
• Hands-on, can-do attitude with a passion for customer service.
• Ability to work flexible hours, including weekends and holidays.
• Fluent in English; basic writing skills; HS diploma; proficient in math and financial management.

Responsibilities

• Lead and motivate a high-performing team to deliver exceptional guest experiences.
• Manage daily operations including inventory, scheduling, and cash handling.
• Ensure compliance with food safety, sanitation, and brand standards.
• Drive sales and profitability through effective cost control and marketing initiatives.
• Recruit, train, and develop team members for growth and success.
• Create a positive, inclusive, and fun work environment.

Skills

Leadership

Communication

Organizational skills

Customer service

Flexibility

Fluent English

Basic writing

Computer skills

High School diploma

Financial management

QSR experience

Education

High School diploma, or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead a fast-paced team in Groton, CT and surrounding locations, ensuring excellent guest experiences and top-notch store operations.

You'll oversee daily operations, drive sales, manage inventory and scheduling, and mentor team members to grow with the brand. If you thrive under pressure, lead with energy, and value guest service, this role is for you.