Restaurant Manager - Lead Team, Guest Experience, Bonus

Baskin-Robbins; Rockwall (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a Dunkin' franchisee, is seeking a Restaurant Manager for a Texas location to oversee recruitment, staff development, and the execution of quality service standards, ensuring a memorable guest experience.

The role focuses on driving sales and profitability, managing staff performance, and maintaining operational excellence through coaching and strong leadership across shifts.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills.
• Restaurant, retail, or supervisory experience required.
• Guest focus – anticipate and exceed guest needs.

Responsibilities

• Lead operational excellence and set sales/profitability goals.
• Ensure 100% guest satisfaction and high service quality.
• Train and develop team members; coach and mentor staff.
• Manage purchasing, scheduling, and store facilities maintenance.
• Counsel, discipline, promote, or terminate store employees as needed.
• Drive staffing and operations to deliver great guest experiences.

Job description

Quality Brand Group LLC, a Dunkin' franchisee, is seeking a Restaurant Manager for a Texas location to oversee recruitment, staff development, and the execution of quality service standards, ensuring a memorable guest experience.

The role focuses on driving sales and profitability, managing staff performance, and maintaining operational excellence through coaching and strong leadership across shifts.