Restaurant Manager: Lead Service, Team & Experience

Nando's PERi-PERi North America; Arlington (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Nando’s North America is seeking a Restaurant Manager to lead daily operations on the floor, coach the team, uphold standards, and ensure a warm, consistent guest experience. You will manage shifts, monitor KPIs, recruit and onboard staff, ensure food safety, and maintain open communication with the team to deliver memorable service.

Join a fast-paced, guest‑focused environment where leadership, teamwork, and attention to detail drive guest satisfaction and business performance on a daily basis.

Qualifications

• 2-3 years of restaurant management experience.
• Lead shifts and manage floor operations.
• Drive KPIs and guest satisfaction.
• Hire, onboard, and train team members.
• Ensure food safety and brand standards.

Responsibilities

• Lead daily operations and set the tone on the floor.
• Coach and develop staff for peak service.
• Monitor inventory, ordering, and prep.
• Protect speed, quality, and atmosphere.
• Ensure safety and compliance.

Skills

Restaurant management

Team leadership

Customer service

Communication

KPI tracking

Education

High school diploma or equivalent

Serv Safe Manager certification

Job description

Nando’s North America is seeking a Restaurant Manager to lead daily operations on the floor, coach the team, uphold standards, and ensure a warm, consistent guest experience. You will manage shifts, monitor KPIs, recruit and onboard staff, ensure food safety, and maintain open communication with the team to deliver memorable service.

Join a fast-paced, guest‑focused environment where leadership, teamwork, and attention to detail drive guest satisfaction and business performance on a daily basis.