Restaurant Manager: Lead Service, Ops & Guest Experience

Gaylord Hotels; Chula Vista (CA); On-site; USD 79,000 - 103,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Gaylord Hotels in Chula Vista, CA seeks a Management-level leader to oversee daily restaurant operations, assist menu planning, and maintain sanitation standards. The role supports servers/hosts during peak periods and drives guest satisfaction and financial performance.

Responsibilities include determining training needs and implementing plans to improve service quality and staff performance in a fast-paced environment.

Qualifications

• High school diploma or GED; 4 years experience in food and beverage, culinary, or related area.
• Alternate: 2-year degree in Food Service Management, Hotel/Restaurant Management, Hospitality, Business Admin; 2 years experience.

Responsibilities

• Supervises and manages daily restaurant operations.
• Assists with menu planning and maintains sanitation standards.
• Supports servers and hosts on the floor during peak meal periods.
• Aims to improve guest and employee satisfaction and maximize financial performance.
• Determines training needs and implements training plans.

Skills

Restaurant management

Staff leadership

Customer service

Education

High school diploma or GED

4 years experience in F&B/culinary

2-year degree in related field

2 years experience in F&B

Job description

Gaylord Hotels in Chula Vista, CA seeks a Management-level leader to oversee daily restaurant operations, assist menu planning, and maintain sanitation standards. The role supports servers/hosts during peak periods and drives guest satisfaction and financial performance.

Responsibilities include determining training needs and implementing plans to improve service quality and staff performance in a fast-paced environment.