Restaurant Manager: Lead High-Volume Service

Rye Street Tavern; Baltimore (MD); Presencial; USD 65 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k participation

Company-funded pension

Quarterly bonuses

Flexible 5-day schedule

Comprehensive health plan

Paid time off

Tuition reimbursement

Parking benefits

Resumo da oferta

Rye Street Tavern, part of Clyde's Restaurant Group, seeks a Restaurant Manager in Baltimore to lead FOH operations with a focus on hospitality and guest satisfaction.

Base salary ranges from $65,000 to $75,000 per year, with quarterly bonus potential. The role emphasizes staff development, great communication, and a culture of respect, with a 5-day work week and comprehensive benefits.

Qualificações

• Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service.
• 2-3 years’ experience as a dining room manager, preferably in a high-volume restaurant.
• Great verbal and written communication skills.
• Provides guests with exceptional service and value.
• Disciplined and firm about standards of performance, yet fair and personable in developing employees.

Responsabilidades

• Interview, hire, train, schedule, and develop front-of-the-house (FOH) employees.
• Write and post FOH weekly schedules and set specific service goals for the staff to work during the shift.
• Work the floor hands-on by greeting guests, processing checks, and investigating and resolving customer complaints.
• Interact with guests in a genuine and friendly manner to establish a personal, professional rapport.
• Conduct daily menu class.
• Direct employees in safety and health prevention measures.
• Assist in monthly inventory.
• Write agendas for and conduct departmental meetings.
• Attend and participate in weekly manager meetings.

Conhecimentos

Hospitality leadership

Dining room management

Verbal and written communication

Guest service excellence

Staff development

Descrição da oferta de emprego

Rye Street Tavern, part of Clyde's Restaurant Group, seeks a Restaurant Manager in Baltimore to lead FOH operations with a focus on hospitality and guest satisfaction.

Base salary ranges from $65,000 to $75,000 per year, with quarterly bonus potential. The role emphasizes staff development, great communication, and a culture of respect, with a 5-day work week and comprehensive benefits.