Restaurant Manager: Lead Guest Experience & Team Growth

Subway - 3478-0; Glendale (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Brand discounts

Scholarship opportunities

University course credits

Hands on career experience

Job summary

Subway is seeking a Restaurant Manager to lead daily operations at our Glendale location. You will ensure guest satisfaction, quality food service, and a clean, safe environment while managing inventory and financial controls.

Key duties include recruiting and training staff, implementing safety protocols, and supporting local marketing initiatives. The role requires at least 2 years of restaurant supervision experience and effective communication across teams.

Qualifications

• High school diploma or equivalent is required or college degree preferred.
• Experience supervising and training restaurant staff is essential.
• Must be able to operate a POS system and manage cash handling.

Responsibilities

• Provide an excellent guest experience and ensure food quality.
• Maintain clean, safe, and well-functioning restaurant conditions.
• Recruit staff and supervise training across shifts.
• Monitor inventory, money controls, and security protocols.
• Coordinate local marketing and community outreach activities.
• Analyze records to help increase sales and plan promotions.

Skills

Excellent communication

Leadership

Staff supervision

Education

High school diploma or equivalent

Job description

As part of the Subway® Team, you as a Restaurant Manager will focus on eight main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Managing inventory and money control systems
• Coordinating local marketing initiatives, including community outreach
• Recruiting staff
• Maintaining standards of restaurant safety and security
• Being a team player

In addition to the role of aRestaurantManager, key parts of your day to day will consist of:

• Recruiting and rewarding outstanding Team members
• Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
• Maintaining business records and analyzing them to help increase sales
• Identifying and contacting prospective Guests to promote sales
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
• Planning special events and promotions

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent, college degree preferred

Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.

ESSENTIAL FUNCTIONS

Must be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed