Restaurant Manager: Lead Guest Experience & Operations

Subway Group; Howell (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Brand partnership discounts

Scholarship Opportunities

University course credits

Hands on restaurant experience

Job summary

Subway in Howell, MI is seeking an experienced restaurant manager to oversee daily operations, ensure guest satisfaction, and maintain clean, safe, and high‑quality food service.

You will recruit and train staff, manage inventory, support local marketing efforts, and analyze sales data to boost performance. Candidates should have at least 2 years in a supervisory role and strong communication skills.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum 2 years in a restaurant environment with supervising and training staff.
• Excellent communicator with the ability to interact with all levels of team members.

Responsibilities

• Oversee guest experience and ensure quality food preparation and service.
• Recruit, train and develop staff; plan schedules and supervise operations.
• Maintain inventory controls, cash handling and financial processes.

Skills

Communication

Staff supervision

Recruiting

POS system

Education

High school diploma

College degree preferred

Tools

POS system

Job description

As part of the Subway® Team, you as a Manager will focus on eight main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Managing inventory and money control systems
• Coordinating local marketing initiatives, including community outreach
• Recruiting staff
• Maintaining standards of restaurant safety and security
• Being a team player

In addition to the role of a Manager, key parts of your day to day will consist of:

• Recruiting and rewarding outstanding Team members
• Ensuring safety and security protocols are followed. Including being aware of local and national healthy and food safety codes
• Maintaining business records and analyzing them to help increase sales
• Identifying and contacting prospective Guests to promote sales
• Supporting local and national marketing initiatives, ensuring restaurant is ready on every level for the beginning of a new marketing window
• Planning special events and promotions

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent, college degree preferred

Experience: A minimum of 2 years in a restaurant environment, experience in supervising and training staff.

ESSENTIAL FUNCTIONS

Must be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is essential.

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Compensation: To be discussed