Restaurant Manager - JOEY Aventura

Workstream; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career development opportunities

Medical, dental, vision insurance

Discounted employee meals

Paid vacation

Referral bonus program

Job summary

Workstream is seeking a dynamic leader for JOEY Restaurants in Miami, FL. The ideal candidate will foster a cohesive team environment, ensure exceptional guest experiences, and manage service standards effectively. This role involves resolving service issues, supervising sales, and leading recruitment efforts.

The position requires 1-3 years of leadership experience, a passion for hospitality, and the ability to maintain high service standards. The company offers numerous benefits, including medical insurance, career development, and employee discounts.

Qualifications

• 1-3+ years of leadership experience in hospitality.
• Ability to obtain food handler and alcohol server permits.
• Passion for creating world-class hospitality experiences.

Responsibilities

• Foster collaborative team environment through leadership.
• Provide friendly service throughout dining experience.
• Resolve service issues and guest complaints promptly.
• Supervise store sales, budgets, and labor.

Skills

Leadership experience

Customer service

Problem-solving

Communication skills

Job description

Duties

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and guide our service and experience standards and provide impactful coaching as needed.
• Build sales opportunities and positive guest experiences.
• Fulfill recruitment needs, impact positive candidate experience and selection and retain your team.
• Support with training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3 + years leadership experience (If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.
• Paid vacation.
• Paid sick leave.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants.

The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.