Restaurant Manager - J's Restaurant & Bar job

Philadelphia International Airport (PHL); Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a hospitality professional to lead and manage hotel outlets in Philadelphia. This role collaborates with the Director of Food & Beverage and other departments to plan short and long-term strategies for all outlets, including the Restaurant and Lounge, while driving associate engagement and guest satisfaction.

The position emphasizes hiring, training, development, promotion, and creative revenue strategies to control costs and meet budgets.

Qualifications

• College degree in a hospitality related industry is valued.
• High school diploma or equivalent is required.
• Two years of experience in the food and beverage industry and one year supervisory experience.
• Banquets and events planning and execution experience; resort experience preferred.

Responsibilities

• Supports and manages the hotel outlets while working closely with the Director of Food & Beverage and other hotel departments.
• Responsible for short and long term planning of all outlets, including the Restaurant and Lounge.
• Ensure effective hiring, training, development, promotion and continuous reinforcement.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Full understanding of Associate engagement.
• Develop and implement creative strategies for revenue enhancement and cost containment.
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
• Proactively plan, coordinate and manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free standing entity.

Skills

Leadership

Coaching

Communication

Microsoft Office

Education

College degree in hospitality related industry

High school diploma or equivalent

ServSafe Alcohol Certification

Tools

Agilysys POS system

Other software programs

Job description

Description

• Supports and manages the hotel outlets while working closely with the Director of Food & Beverage and other hotel departments.
• Responsible for short and long term planning of all outlets, including the Restaurant and Lounge.
• Ensure effective hiring, training, development, promotion and continuous reinforcement.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Full understanding of Associate engagement.
• Develop and implement creative strategies for revenue enhancement and cost containment.
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
• Proactively plan, coordinate and manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free standing entity.

JOB SUMMARY

• Supports and manages the hotel outlets while working closely with the Director of Food & Beverage and other hotel departments.
• Responsible for short and long term planning of all outlets, including the Restaurant and Lounge.
• Ensure effective hiring, training, development, promotion and continuous reinforcement.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Full understanding of Associate engagement.
• Develop and implement creative strategies for revenue enhancement and cost containment.
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.
• Proactively plan, coordinate and manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free standing entity.

Employment Standards

• College degree in a hospitality related industry, valued.
• High school diploma or equivalent, required.
• Must have two years of experience in the food and beverage industry and one year supervisory experience.
• Previous banquets and events planning and execution experience; resort experience preferred.
• Must be Food Handlers and TABC certified.
• Valid driver's license and ability to meet the requirements of driver insurability as established by the insurance carrier.
• Knowledge of different types of food and beverage production.
• Knowledge of different types of wine and spirits and their service.
• Supervisory, leadership, management and coaching skills.
• Requires flexibility of schedule, creativity, social and interpersonal skills, decision making ability, initiative and sense of urgency. These skills are required in order to address the daily items or issues which occur on a daily basis within the resort.
• Strong management, organizational and follow-up skills.
• Strong computer skills, including Microsoft Office Suite required.
• Knowledge of various software programs, valued. Knowledge of Agilysys POS system preferred.
• Requires a high degree of problem solving abilities.
• Requires excellent oral and written communications skills.
• Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team.
• Operate 10-key calculator by touch.
• Ability to schedule employees.
• Ability to inventory and set up production areas.
• Ordering experience.
• Detail oriented and self-motivated.
• Maintain a clean, safe and environmentally responsible work environment.
• Must have a high regard for personal appearance and hygiene. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.

Physical & Mental Requirements

• Moderate lifting and carrying, 15-45 pounds.
• Must be 18 years or older to serve alcohol.
• TABC certified and Tips Trained required; Food Handlers required.
• Able to bend stoop, reach and stretch repetitively.
• Must have normal vision with corrective lens.

Qualifications

Licenses and Certifications

• Required ServSafe Alcohol Awaren

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts