Restaurant Manager I

Hunter Super Techs - TurnPoint; Kenner (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan with match

Paid time off

Company holidays

Meal program

Job summary

Hunter Super Techs - TurnPoint is seeking a Restaurant Manager to oversee daily restaurant operations and guest services in Kenner, LA. You will supervise staff, ensure standards, and support leadership in achieving financial and service goals.

The role requires strong communication, organizational skills, and a customer-focused mindset, with adherence to Food and Beverage guidelines and company policies.

Qualifications

• Excellent communication with guests and team.
• Strong organizational skills for shift operations.
• Customer service focus to maintain guest satisfaction.
• Ability to work with a diverse team and support leaders.
• Basic understanding of restaurant financials is a plus.

Responsibilities

• Oversee daily restaurant operations and guest services.
• Assist in training and supervising staff during shifts.
• Ensure compliance with food safety, sanitation, and liquor regulations.
• Address customer complaints following company standards.
• Monitor opening/closing procedures and cash handling.
• Collaborate with management to meet financial and guest service goals.

Skills

Excellent communication

Strong organizational skills

Customer service excellence

Adapt to diverse workforce

Leadership support

Education

High School Diploma

Some college preferred

Job description

Job Title:Restaurant Manager IDepartment:OperationsReports To:Unit General ManagerStatus:Non-ExemptDate:December 2024Salary:Broad Responsibilities: Support the Unit General Manager in overseeing operations business by helping deliver exceptional results, reinforcing a great culture, and maintaining strong client relationships. Assist in achieving financial, operational, and guest service objectives while promoting a best-in-class work environment. Ensure proper training and supervision of all personnel during assigned shifts to deliver prompt, courteous service in a manner that complies with Food and Beverage standards and company policies and procedures.Main Duties & Responsibilities:Understand completely all policies, procedures, standards, specifications, guidelines, and training programs for the concept.Check quality standards upon delivery of food and beverage deliveries.Assist in the ordering of concept supplies including food, beverage, smallware, chemicals and paper products.Resolve customer complaints about food quality or service through company standards.Maintain sanitation standards. Monitor actions of staff and customers to ensure that health and safety standards and liquor regulations (where applicable) are followed in adherence to state and local guidelines.Follow proper record keeping adhering to Areas standardsAssists in the Preparation of all required paperwork, including forms, reports, and schedules in an organized and timely manner.Processing of invoices through the proper systemsArrange for maintenance and repair of equipment and other services (as needed)Maintain opening and closing procedures and security standards.Advises concept manager to the performance of associates.Ensure all employees are following the company dress code guidelines.Monitor food preparation and methods to ensure compliance with brand and company specification and standards.Perform any other duties as assigned by supervisor.Skills and QualificationsMinimum High School Diploma, some college preferred.1-2 years restaurant management experience.Excellent communication skills.Strong organizational skillsStrong customer service skillsMust be able to adapt to a diverse workforce.Ability to assist leadership team in reaching organizational objectives and goals.Basic understanding of P&L goals for the location including labor, sales, and COG. Benefits:We offer full-time eligible employees affordable medical insurance, dental and vision benefits, along with a variety of voluntary insurance options. Our benefits package includes company-sponsored life insurance, a free employee assistance program, competitive paid time off, company holidays, and a 401k retirement plan with company match. Plus, enjoy access to discount programs for travel and entertainment and a location meal program. In addition, this position is bonus eligible.EEOC Statement:We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status.Physical Demands:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.