Restaurant Manager

TKO EMPLOYMENT SERVICES DELAWARE LLC; Bethlehem (Northampton County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Employer Paid Life Insurance

401K

Hotel Room Discounts across multiple品牌

Enhanced paid vacation, sick time and

Holiday pay

Job summary

TKO Employment Services Delaware LLC is seeking a Restaurant Manager in Bethlehem, PA. You will lead both front and back of house, oversee dining room operations, manage staffing, scheduling, reservations, events, and bar activities, and ensure smooth service in a fast-paced environment.

The ideal candidate has 3+ years of restaurant management, strong leadership, knowledge of Micros POS and OpenTable, and dedication to guest satisfaction.

Qualifications

• 3+ years of restaurant management experience.
• Experience overseeing front and back of house.
• Strong leadership and coaching abilities.
• Familiarity with Micros POS and OpenTable.
• Excellent customer service and problem-solving skills.

Responsibilities

• Assist with daily front and back of house operations including scheduling, ordering, reservations, and events.
• Deliver superior service and maximize customer satisfaction.
• Oversee bar operations and cash handling per policy.
• Lead, train, and appraise staff to ensure policy compliance.
• Ensure sanitation and safety regulations are followed.
• Suggest promotions and social media outreach to reach broader audience.

Skills

Restaurant management

Leadership

Staff development

Customer service

Team leadership

Front of house

Back of house

Cash handling

Tools

Micros POS

OpenTable

Job description

We are looking for a Restaurant Manager. You must have an eye for detail, hold a high level of technological knowledge and performance, and enjoy working with and leading others.To be successful in this role, you'll need management skills and experience in both the front and back of the house. You must know how to oversee the dining room, check in with customers, and balance seating capacity. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will help ensure our Restaurant runs smoothly and customers have pleasant dining experiences.Team Member Benefits:Medical, Dental and VisionEmployer Paid Life InsuranceOther Supplemental BenefitsEmployer Matched 401KHotel Room Discounts across multiple brandsEnhanced paid vacation, sick time and holiday payEssential Job Functions:Assist with the daily Front of the House and Back of the House restaurant operations including but not limited to scheduling, ordering, reservations, events, all elements of the bar.Deliver superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.Be a leader to our employees: continually develop and train team members, appraise staff performance, and ensure that all restaurant policies are followed and completed in a timely manner.Assist in ensuring compliance with sanitation and safety regulations.Recommend ways to reach a broader audience (e.g., discounts and social media ads).This opportunity is for you if:You are warm, inclusive, trustworthy, and able to develop people.You like the hustle and bustle of the hospitality industry.You want to lead a fun, energized team that works hard and laughs often.You want to grow your career.3+ year restaurant management experience.Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.Strong leadership, motivational, and people skills with a proven ability to direct, motivate, coach, and develop others in a fast-paced environment.Basic food safety understanding and practice.Flexible and long hours required; required to work varying schedules to reflect the business needs of the business. Availability to work holiday, nights and weekends.Familiarity with restaurant management software, like Micros POS and Open Table.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, stooping, crawling and climbing.Job descriptions and responsibilities are subject to change depending on business needs.