Restaurant Manager Hourly CA

World Wide Wings; California; Sur place; USD 33 062 - 37 195; Plein temps

Résumé du poste

Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Carmichael, CA. The RGM will provide leadership and direct supervision to ensure a clean, fast, and profitable operation, train employees, and model service excellence.

The role requires strong cost control, staffing, performance management, and a focus on guest experience. Must be 18+, legally eligible to work in the United States, and available for flexible shifts.

Qualifications

• Must be at least 18 years old or older.
• Minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Excellent oral and written communication skills.
• Strong planning, organizing, and follow-up skills.
• Excellent decision making and conflict resolution skills.
• Desire to develop their team and actively continue their own development.

Responsabilités

• Ensures cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by improving 5 Bells, CORE, speed of service and food quality.
• Maintains adequate staffing levels for all days and day parts, to meet scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaches and counsels all crew members and managers and is responsible for training and developing their team to expected certification and performance levels.
• Maintains restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures preventative maintenance procedures are followed for all equipment and facilities and reports repairs to the maintenance department and area coach.
• Ensures excellent levels of guest service on all shifts and handles guests’ complaints to facilitate repeat business.
• Provides relevant and timely feedback to the area coach on operating results via daily call procedure and weekly area meetings; manages turnover by effective selection and training and fostering a positive work environment.
• Prepares food as needed for guests and training purposes and handles the cash register and money when required.

Connaissances

Communication skills

Planning & organization

Decision making

Conflict resolution

Team development

Formation

High school diploma or GED

Undergraduate degree preferred

Description du poste

Location: 4041 Manzanita Ave, Carmichael, CA 95608

Salary Range: $24.00 - $27.00 per hour

Position Summary

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
• Coaches and councils, all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests ’complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.

Your success will be measured based on the following

• Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
• 5 Bells, CORE, PRCs and Food Safety Audit results
• Period “3 Part P & L” results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
• High school diploma or GED is required, Undergraduate degree preferred.
• Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Excellent oral and written communication skills.
• Strong planning, organizing, and follow-up skills.
• Excellent decision making and conflict resolution skills.
• MUST enjoy working in a fast‑paced environment and be flexible enough to deal with rapid change.
• Desire to develop their team and actively continue their own development.
• MUST be able to manage time effectively and efficiently and reach objectives within specified timeframes.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.