Restaurant Manager

Anchor Point Management Group; Hilmar (CA); On-site; USD 33,000 - 37,000; Full time

Job summary

Anchor Point Management Group seeks a Restaurant General Manager for a Taco Bell unit in Hilmar, CA. You’ll lead daily operations, coach staff, ensure quality, and drive guest satisfaction while meeting financial targets.

Responsibilities include staffing, cost control, training, compliance, and maintaining cleanliness and safety. This role requires hands-on leadership and a strong focus on service excellence and teamwork. Hilmar, CA location.

Qualifications

• Must be at least 18 years old and able to work flexibly.
• High school diploma or GED required.
• Minimum 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours across all shifts.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Good personal hygiene and reliability.
• Reliable transportation and punctual attendance.
• Ability to maintain financial controls and coach staff.
• Positive, friendly, team‑oriented attitude.

Responsibilities

• Control food, labor, cash, and controllable expenses per guidelines.
• Drive sales by improving 5 Bells, CORE, speed of service, and food quality.
• Maintain adequate staffing for all days and parts.
• Prepare and conduct performance appraisals for crew, shift managers, and AGM.
• Handle hiring for crew, shift leaders, and AGM.
• Coach and train staff to meet certification and performance levels.
• Maintain restaurant cleanliness and sanitation per regulations.
• Ensure compliance with all laws governing employment.
• Keep environment safe and take corrective action when needed.
• Coordinate preventive maintenance with maintenance department.
• Deliver excellent guest service and handle complaints to foster repeat business.
• Provide timely feedback to area coach via daily calls and weekly meetings.
• Manage turnover through effective selection and training and positive work environment.
• Prepare food as needed and handle cash register responsibilities.

Skills

Leadership

Staff management

Communication

Customer service

Training

Problem solving

Education

High school diploma or GED

Job description

Job Details

Location: 8119 Lander Ave, Hilmar, CA 95324

Salary: $24.00 - $27.00 Hourly

Position Summary

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaches and councils all crew members and managers and is responsible for training and developing their team to expected certification and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and your area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
• Prepares food as needed for guests and training purposes as well as handles the cash register and money when required.

Your Success Measurement

• Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses.
• 5 Bells, CORE, PRCs and Food Safety Audit results.
• Period “3 Part P & L” results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.