Restaurant Manager - Hilton Boston Park Plaza

AECOM; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

A historic hotel seeks a full-time Restaurant Manager to oversee operations and lead a team. The role involves managing guest services, enhancing product quality, and implementing training programs. Ideal candidates will have supervisory experience in food and beverage, especially within a unionized environment, bringing leadership to a dynamic hospitality team.

Benefits

Access to pay through DailyPay

Medical insurance for family

Mental health resources

Paid Time Off (PTO)

Go Hilton travel program

Parental leave

Debt-Free Education options

401K plan with company match

Employee stock purchase program

Career growth opportunities

Recognition and rewards programs

Qualifications

• Management or supervisory experience in food and beverage is required.
• Experience leading union teams is a plus.

Responsibilities

• Manage all outlet operations including guest service and product quality.
• Develop team members through supervision and training.
• Ensure compliance with health and safety standards.

Skills

Management experience

Supervisory experience

Food and beverage knowledge

Job description

One of the most historic hotels in the city, the Hilton Boston Park Plaza (https://www.hilton.com/en/hotels/bossrhh-hilton-boston-park-plaza/?y_source=1_MTAxNjgwNTUzNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==) is seeking a full-time Restaurant Manager to join their leadership team. This 1060-room property has a prime Back Bay location, just steps from Boston Common and the Public Garden, and close to Beacon Hill and the Theater District.

In this role, you will oversee up to 12 front and back of house team members and report to the Director of Food and Beverage. The hotel features one restaurant (Off the Common), in-room dining, and 64,944 sq ft of event space. Candidates will primarily manage the outlets but are expected to cross-train in banquets.

The ideal candidate will have previous management or supervisory experience in food and beverage, either in a standalone or hotel restaurant. Experience leading a union team is a plus.

**Benefits include:**

• Access to pay when needed through DailyPay
• Medical insurance for you and your family
• Mental health resources including Employee Assistance Program
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave
• Debt-Free Education options via Guild Education
• 401K plan with company match
• Hilton Shares employee stock purchase program at 15% discount
• Career growth opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Benefits may vary based on property-specific terms and conditions.*

**Responsibilities:**

• Manage all outlet operations, including guest service, product quality, cost control, marketing, budgeting, and policy enforcement.
• Develop team members through supervision, training, and evaluations.
• Monitor service and satisfaction trends, address issues, and implement improvements.
• Ensure compliance with health, safety, sanitation, and alcohol standards.
• Implement marketing and upselling strategies to maximize revenue.
• Maintain current knowledge of outlet offerings and local events.
• Recruit, interview, and train team members.

**Qualifications:**

• Management or supervisory experience in food and beverage.
• Experience leading union teams is advantageous.

**Values:** Hilton values hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency.

**About Hilton:**

Hilton is a global leader in hospitality, committed to providing exceptional guest experiences and fostering a diverse, inclusive environment. Our vision is to "fill the earth with the light and warmth of hospitality."

**Job:** Bars and Restaurants

**Title:** Restaurant Manager - Hilton Boston Park Plaza

**Location:** Not specified

**Requisition ID:** HOT0BOO9

**EOE/AA/Disabled/Veterans**