Restaurant Manager — Guest Experience Leader

Jersey Mike's Subs; Rockville (MD); On-site; USD 60,000 - 72,000; Full time

Job summary

Jersey Mike's Subs in Rockville, MD is seeking an experienced Restaurant Manager to lead a Dunkin' Team and drive guest satisfaction, operational excellence, and profitable top-line sales. You will oversee the restaurant's daily operation in alignment with brand standards and legal requirements.

The role emphasizes strong leadership, guest focus, problem solving, and building effective teams. Responsibilities include hiring, coaching, performance reviews, and ensuring safety and quality

Qualifications

• Restaurant, retail, or supervisory experience required.
• Math and financial management knowledge.
• At least 18 years of age.
• High School diploma, or equivalent.

Responsibilities

• Hire, train and develop their employees.
• Communicate job expectations to their employees.
• Plan, monitor, appraise and review their employees’ job performance.
• Provide coaching and feedback; discipline when appropriate.

Skills

Leadership

Guest service

Team management

Communication

Staff development

Financial acumen

Education

High School diploma

Job description

Jersey Mike's Subs in Rockville, MD is seeking an experienced Restaurant Manager to lead a Dunkin' Team and drive guest satisfaction, operational excellence, and profitable top-line sales. You will oversee the restaurant's daily operation in alignment with brand standards and legal requirements.

The role emphasizes strong leadership, guest focus, problem solving, and building effective teams. Responsibilities include hiring, coaching, performance reviews, and ensuring safety and quality