Restaurant Manager: Guest Experience Leader

Whiskey Cake Kitchen & Bar; Oak Ridge North (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

PTO

401(k) match

Insurance (medical, dental and vision)

Mental health access

Growth opportunities

Job summary

Whiskey Cake Kitchen & Bar in Oak Ridge North, TX, seeks an experienced Restaurant Manager to lead shifts and sustain daily operations with hospitality at the center. You’ll motivate Team Members, uphold our standards and help create the energetic, welcoming atmosphere our guests expect.

Ideal candidates are outgoing, results-driven and passionate about people, craft cocktails, scratch-made food and delivering memorable Guest experiences while driving profitability.

Qualifications

• 2+ years of restaurant management in high-volume, full-service environments.
• Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards.
• Willingness to work days, evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50 pounds.
• Food Manager certification required.

Responsibilities

• Lead successful shifts through thoughtful preparation, clear communication and consistent follow-through.
• Drive sales through memorable Guest experiences and high-energy, service-oriented leadership.
• Monitor labor, staffing and productivity and make adjustments as needed.
• Support scheduling, inventory, ordering and cost-control responsibilities.
• Maintain a safe, organized and welcoming restaurant.
• Communicate operational needs and opportunities to the General Manager.
• Bring Whiskey Cake’s Brand DNA to life through farm-fresh food, craft cocktails and genuine hospitality.
• Maintain a visible presence and build authentic connections with our Guests.
• Resolve Guest concerns promptly, professionally and with sound judgment.
• Ensure food and beverages meet our recipe, quality and presentation standards.
• Partner with the Culinary and Bar Teams to deliver seamless service.
• Fill in where needed to protect Guest satisfaction and efficient operations.

Skills

Restaurant management

Leadership

Guest service

Communication

Team motivation

Problem-solving

Food & beverage knowledge

Education

Food Manager certification

Job description

Whiskey Cake Kitchen & Bar in Oak Ridge North, TX, seeks an experienced Restaurant Manager to lead shifts and sustain daily operations with hospitality at the center. You’ll motivate Team Members, uphold our standards and help create the energetic, welcoming atmosphere our guests expect.

Ideal candidates are outgoing, results-driven and passionate about people, craft cocktails, scratch-made food and delivering memorable Guest experiences while driving profitability.