Restaurant Manager - Guest Experience Leader

Dunkin'; Lakeland (TN); On-site; USD 55,000 - 68,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' Team. You will provide strong, positive leadership to deliver great guest experiences, oversee operations, and ensure compliance with Dunkin' and franchisee standards.

You will hire and train staff, manage performance, and drive guest satisfaction while controlling costs and executing promotions to grow profitability. A high school diploma and 18+ age are required.

Qualifications

• Fluent in English.
• Strong math and financial management skills.
• Experience in restaurant, retail, or supervisory roles.
• Minimum 18 years of age where applicable.
• High school diploma or equivalent.

Responsibilities

• Hire, train and develop team members.
• Communicate job expectations and monitor performance.
• Create and maintain a guest-first culture in the restaurant.
• Ensure appropriate staffing and safety/sanitation compliance.
• Control costs and execute promotions to drive profitability.

Skills

Fluent English

Math & financial management

Restaurant supervision

Age 18+

High school diploma

Education

High School diploma or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' Team. You will provide strong, positive leadership to deliver great guest experiences, oversee operations, and ensure compliance with Dunkin' and franchisee standards.

You will hire and train staff, manage performance, and drive guest satisfaction while controlling costs and executing promotions to grow profitability. A high school diploma and 18+ age are required.