Restaurant Manager - Delilah

Wynn Resorts, Limited; Las Vegas (NV); Hybride; USD 85 000 - 120 000; Plein temps

Résumé du poste

Wynn Las Vegas is seeking a Restaurant Manager for Delilah to lead daily luxury dining operations, ensuring exceptional guest experiences and alignment with Forbes Five-Star standards. The role manages front-of-house, VIP interactions, and collaborations with entertainment teams in a high-energy, high-profile environment.

The ideal candidate has 2+ years in luxury hospitality management, strong leadership, and financial acumen, with availability for evenings, weekends, and holidays in a

Qualifications

• High school diploma or equivalent required; degree in Hospitality or related field preferred.
• 2+ years of management experience in fine dining, luxury hospitality, or nightlife-driven restaurants.
• Experience in high-volume, VIP-driven environments preferred.

Responsabilités

• Oversee front-of-house operations across dining, lounge, and entertainment components.
• Monitor pacing, table turns, and guest flow to maximize experience and revenue.
• Ensure Wynn standards in lighting, music, temperature, and presentation.

Connaissances

Fine dining service standards

Luxury guest experience

Leadership

Financial acumen

Communication

Formation

High school diploma or equivalent

Hospitality degree preferred

Description du poste

The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile, luxury dining and entertainment venue. This role ensures seamless execution of service, exceptional guest experiences, and alignment with Wynn’s Forbes Five-Star standards.

Delilah operates as a modern-day supper club, blending fine dining, live entertainment, and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele, high-volume service periods, and entertainment-driven dining.

Key Responsibilities

Operational Leadership

• Oversee all front-of-house operations, ensuring seamless service flow across dining, lounge, and entertainment components
• Manage opening, operating, and closing procedures to ensure readiness and adherence to Wynn standards
• Monitor dining room pacing, table turns, and guest flow to maximize both experience and revenue
• Ensure all environmental elements (lighting, music, temperature, presentation) align with the Delilah brand experience

Guest Experience & VIP Service

• Deliver highly personalized service aligned with Wynn’s luxury hospitality standards
• Engage and interact with VIP guests, ensuring expectations are anticipated and exceeded
• Resolve guest concerns immediately, implementing service recovery strategies when needed
• Collaborate with VIP Services, Nightlife, and Casino Marketing teams to enhance guest experiences
• Recruit, train, mentor, and supervise FOH team members including servers, hosts, and support staff
• Conduct pre-shift meetings to communicate VIPs, events, entertainment schedules, and service priorities
• Foster a high-performance culture that promotes professionalism, accountability, and collaboration
• Provide coaching, performance evaluations, and corrective action when required

Financial & Business Management

• Drive revenue through optimized seating strategies, upselling, and premium guest experiences
• Monitor labor, scheduling, and productivity to meet financial targets
• Control inventory and purchasing, ensuring alignment with cost objectives
• Analyze business trends, guest feedback, and performance metrics to improve operations

Entertainment & Event Integration

• Coordinate closely with entertainment, nightlife, and event teams to execute nightly programming
• Ensure smooth transitions between dining, live performances, and late-night atmosphere
• Support private events, special activations, and high-profile bookings

Compliance & Brand Standards

• Ensure adherence to all health, safety, and sanitation regulations
• Maintain compliance with company policies and Nevada regulatory requirements
• Uphold Wynn grooming, uniform, and presentation standards across all team members
• Act as an ambassador of the Wynn brand and Delilah concept

Qualifications

Education & Experience

• High school diploma or equivalent required; degree in Hospitality or related field preferred
• 2+ years of management experience in fine dining, luxury hospitality, or nightlife-driven restaurants
• Experience in high-volume, VIP-driven environments preferred

Knowledge & Skills

• Strong understanding of fine dining service standards and luxury guest experience
• Ability to manage both restaurant and nightlife-style operations within a single venue
• Proven leadership and team development capabilities
• Strong financial acumen, including labor and cost control
• Excellent communication, problem-solving, and organizational skills

Licenses & Certifications

• Must be able to obtain and maintain all required work cards and gaming licenses
• Food Safety Certification (e.g., Health Card) required
• Alcohol Awareness certification required
• High-energy, high-profile environment combining restaurant and nightlife elements
• Requires evenings, late nights, weekends, and holidays
• Must be comfortable working in a fast-paced, entertainment-driven setting

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.