Restaurant Manager- Amerisports

Ameristar Casino Hotel Kansas City; Kansas City (KS); On-site; USD 52,000 - 76,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Restaurant Manager to oversee the day-to-day operation of the assigned food outlet. You will ensure service standards, monitor safety and health compliance, and manage staff performance to deliver prompt, courteous guest experiences.

Responsibilities include supervising hiring, training, scheduling, coaching, and evaluating staff; assisting with budget goals and cost controls; and representing the Food and Beverage department in internal and external matters.

Qualifications

• 1 year of restaurant management experience preferred.
• Excellent customer service and communication skills.
• Ability to stand and walk for extended periods.
• Lift up to 25 pounds during shift.
• Ability to obtain/maintain required licenses and certifications.

Responsibilities

• Oversee daily restaurant operations to meet standards.
• Handle personnel matters: hiring, training, scheduling, coaching, and counseling.
• Ensure prompt and courteous guest service and resolve complaints.
• Assist the Director with budget goals and monitor departmental finances.
• Represent the Food and Beverage Department in internal and external matters.

Skills

Customer service

Communication

Stamina

Team leadership

Licenses/certifications

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the day-to-day operations of assigned food outlet and personnel. Ensure compliance with established service standards and that guests receive prompt and courteous service. Monitor and enforce compliance with all company policies and procedures, and all applicable safety and health code regulations. Monitor budgets costs and labor to maintain assigned outlets.

• Monitor and oversee the operation of assigned restaurant to ensure compliance with company standards, policies, procedures and all Federal, State and local liquor, health and safety regulations.
• Responsible for personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
• Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
• Assist the Director with budget goals and objectives and monitors financial aspects of the department.
• Represent the Food and Beverage Department in internal and external employee related matters.

Qualifications

Must be at least 21 years of age.

• One (1) year of restaurant management experience preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods of time throughout shift.
• Must be able to lift/maneuver up to 25 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.