Beverage Manager

Ameristar Casino Resort Spa St. Charles; Saint Charles (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading casino entertainment company is seeking a Food and Beverage Operations Leader in Saint Charles, Missouri. This role involves managing financial operations, enhancing guest experience, and leading team member engagement. Candidates should have a Bachelor's Degree in Business or Hospitality and at least 5 years of relevant experience. The position requires strong leadership, communication skills, and an energetic disposition. Additional requirements include passing background and drug screenings, and the candidate must be at least 21 years old.

Qualifications

• 5 years of experience in a Food and Beverage leadership role.
• Ability to manage and compel groups of team members to perform.
• Must be 21 years of age and able to pass a background check.

Responsibilities

• Manage financial operating expenses including budget and P&L.
• Ensure the highest standards for food safety and sanitation.
• Lead team member relations including hiring and coaching.
• Develop annual plans and budgets for operations, marketing and sales.
• Ensure outlets meet highest standards for food safety and sanitation.
• Oversee guest experience and resolve issues to deliver quality service.

Skills

Team training and mentorship

Data analysis and interpretation

Verbal and written communication

Organizational skills

Leadership through influence

Exceptional energy and enthusiasm

Education

Bachelor’s Degree in Business Management or Hospitality

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

ESSENTIAL FUNCTIONS

Financial/Operations

• Manage all financial operating expenses; budget, P&L, labor costs, controllable expenses, and cost of goods
• Maximize daily sales and effectively manage costs and labor.
• Lead all aspects of the operation: staffing, training, team member relations, repair and maintenance, cleanliness, organization, service timing, quality product, and administration.
• Work with respective areas to develop annual plans and budgets for operations, marketing, sales,
• Responsible for ensuring all outlets have the highest standards for food safety and sanitation.
• Conduct periodic outlet performance audits; providing feedback on food and beverage quality, consistency of service standards and safety and sanitation.

Guest Service

• Ultimately responsible for all aspects of the guest visit and the quality of experience that the team delivers to the guest, i.e. product, timing, service. This includes, communicating with team members and leaders on guest feedback and resolving issues directly with guests.
• Responsible to take proactive approach to guest relations, i.e. time spent on floor interacting with guests, table visits, etc.
• Empower leaders and team members to deliver Magical and Memorable Moments.
• Ensures the highest level of quality and standards.

Human Resources

• Ensure team member engagement is maintained at a high level
• Lead all aspects of team member relations including, but not limited to, hiring, coaching, recognizing, and evaluating team members and leaders.
• Provide ongoing direct and honest feedback to team members regarding individual performance
• Establish operations guidelines for the recruitment and retention of outlet team members

Qualifications

Job Qualifications: These skills and abilities are typically acquired through a Bachelor’s Degree in Business Management or Hospitality and at least 5 years of experience in a Food and Beverage leadership role, or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.

• Ability to train, mentor, and develop teams
• Ability to manage and compel groups of team members to perform at their highest levels
• Ability to lead through influence and obtain support from direct reports, peers, or supervisors in order to accomplish a task or goal
• Ability to analyze and interpret data/information
• Must be able to demonstrate excellent verbal and written communications skills
• Must have excellent organizational skills and be able to complete several ongoing activities, projects, or assignments to meet deadlines
• Ability to demonstrate a high level of energy and enthusiasm

Additional Requirements (Licenses, Certifications, Testing, etc.)

• Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
• Must successfully pass background check
• Must successfully pass an alcohol and drug screening
• Must be 21 years of age

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.