Restaurant Manager - 360 Sports Club

Crescent Hotels & Resorts; Horseshoe Bay (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with employer match

Paid vacation and holidays

Housing subsidy and shuttle service

Dining subsidies and employee perks

Job summary

Crescent Hotels & Resorts is seeking an Outlet Manager for Whitewater 360 Sports Club & Cafe 360 at Horseshoe Bay Resort. You will own P&L, oversee bar and restaurant operations, staffing, payroll, menus, and service standards while driving productivity and morale in a fast-paced environment.

Lead elite training, maintain guest satisfaction, resolve issues with Texas hospitality, and collaborate with resort departments to deliver a seamless guest experience.

Qualifications

• Minimum of five years of progressive experience in Food & Beverage.
• Proven experience in procurement, inventory management, and setting up production areas.
• Must be TABC and Food Handler (or ServSafe) certified.
• Strong ability to generate management reports and schedules.
• Leadership mindset with hospitality-first attitude.

Responsibilities

• Maintain daily, monthly, and annual P&L reports and align COG with budget.
• Direct bar and dry goods ordering policies and payroll to match business volume.
• Lead development of food menus, drink recipes, and bar standards.
• Ensure cleanliness and organization of all service areas and furnishings.
• Standardize training programs for supervisors, leads, and associates.
• Manage associate relations to sustain high morale and productivity.
• Maintain strong interdepartmental relationships for a unified guest experience.
• Uphold top-tier food/beverage presentation and resort standards.
• Serve as primary contact for guest and member feedback and resolutions.

Skills

P&L management

Team leadership

Cost control

Food & beverage service

Training programs

Hospitality mindset

Education

Bachelor's degree preferred

Associates preferred

High School required

Tools

Basic computer literacy

Job description

Outlet Manager | Whitewater 360 Sports Club & Cafe 360

The Role

As the Outlet Manager for Whitewater 360 and Cafe 360, you are the architect of the guest experience at our premier sports and social hubs. You will hold full P&L responsibility, overseeing every aspect of the bar and restaurant operations-from payroll and budgeting to the precision of a cocktail recipe. We are looking for a high-energy leader who can maintain elite service standards while driving productivity and associate morale in a fast-paced environment.

Primary Responsibilities

Strategic Operations & Finance

• P&L Management: Maintain accurate daily, monthly, and annual management reports; ensure cost of goods (COG) percentages align with budget and "perfect cost" targets.


• Resource Management: Direct all ordering policies for bar and dry goods; manage payroll and labor productivity by scaling staffing levels to match business volume.


• Menu Innovation: Lead the development of food menus, drink recipes, and bar standards to keep the concept fresh and competitive.


• Facility Readiness: Ensure the absolute cleanliness and organization of all service areas, including the aesthetic standards of patio and lounge furniture.

Leadership & Team Development

• Elite Training: Standardize and execute training programs for supervisors, leads, and associates, focusing on high-level food/beverage service policies and "steps of service."


• Culture & Morale: Actively manage associate relations to maintain high production levels and positive team morale.


• Interdepartmental Synergy: Maintain seamless working relationships with all resort departments to ensure a unified guest experience.

Guest & Member Excellence

• Service Standards: Uphold the highest quality of food and beverage presentation, ensuring every order meets resort recipes and standards.


• Resolution: Serve as the primary point of contact for Member, guest, and associate feedback, resolving complaints with professional Texas hospitality.

Employment Standards & Requirements

• Experience: Minimum of five (5) years of progressive experience in the Food & Beverage industry.


• Procurement: Proven experience in ordering, inventory management, and setting up production areas.


• Certifications: Must be TABC and Food Handler (or ServSafe) certified.


• Technical Proficiency: Strong basic computer knowledge and the ability to generate management reports and schedules.


• Leadership Traits: Detail-oriented, self-motivated, and a dedicated team player with a "hospitality-first" attitude.

Welcome to the Lake Life (Benefits)

At Horseshoe Bay Resort, we believe that when you work in paradise, your benefits should reflect that. We are committed to Diversity, Equity, Inclusion, and Belonging, helping every leader build their own success story.

Core Executive Benefits

• Comprehensive Coverage: Medical, Dental, and Vision Insurance; Long-term and Short-term Disability.


• Protection: Major Illness and Accident Insurance; access to the Associate Relief Fund.


• Financial Future: 401(k) Plan with Employer Match; scheduled reviews and competitive salary growth.


• Time Off: Paid Vacation and Paid Holidays.

Exclusive Resort Perks

• Living & Transit: Subsidized associate housing and dedicated shuttle service.


• Dining & Retail: Weekly meal subsidies and significant discounts at Horseshoe Bay Resort retail and dining outlets.


• Recreation: Privileges at our world-class amenities, including Golf (based on occupancy levels).


• Travel: Associate rates at over 100 Crescent Hotels & Resorts properties nationwide.

Education

• Bachelors (preferred)


• Associates (preferred)


• High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.