Restaurant Manager

Ontario Trillium Foundation; Winsted (CT); On-site; USD 50,000 - 75,000; Full time

Job summary

Dunkin in Connecticut is seeking a dynamic Restaurant Manager to oversee the daily operations of our Dunkin location. You will lead a team, uphold brand standards, drive sales, and create a welcoming environment for guests and employees.

The role focuses on restaurant operations, team development, and financial discipline, including scheduling, inventory, and safety compliance, with an emphasis on guest satisfaction and operational excellence.

Qualifications

• Fluent English in spoken and written form.
• Experience leading teams in foodservice/retail environments.
• Comfort with basic computer usage and store systems.
• Understanding of math and basic financial management for budgets and costs.

Responsibilities

• Oversee day-to-day restaurant operations and uphold Dunkin brand standards.
• Lead, train, and develop restaurant team members; create a positive, guest-first culture.
• Monitor food quality, safety, cleanliness, and sanitation; ensure compliance with policies and laws.
• Execute company recipes, procedures, and operational systems; implement new launches and promotions.
• Manage labor costs through scheduling; control inventory and ordering.

Skills

Fluent English

Leadership experience

Basic computer skills

Basic math/financial management

Education

College Degree preferred

Job description

Responsibilities Include:

We're looking for an energetic, results-driven Restaurant Manager to oversee the daily operations of our Dunkin' restaurant. In this leadership role, you'll inspire your team, maintain high operational standards, drive sales and profitability, and create a welcoming environment for both guests and employees.

If you're passionate about customer service, team development, and restaurant operations, we'd love to hear from you.

Restaurant Operations

• Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards are consistently met.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate restaurant goals, priorities, and performance expectations to the team.
• Maintain compliance with all company policies and applicable federal, state, and local laws.

Team Leadership

• Recruit, hire, onboard, train, and develop restaurant team members.
• Lead by example and provide positive, hands-on leadership.
• Coach and mentor employees to improve performance and achieve operational goals.
• Conduct performance reviews and provide ongoing feedback.
• Lead team meetings and recognize outstanding performance.

Financial & Administrative Responsibilities

• Manage labor costs through effective scheduling
• Complete inventory counts and place food and supply orders.
• Control food, labor, and operating costs to maximize profitability.
• Manage cash handling procedures and maintain accurate cash controls.
• Help achieve sales, profit, and budget goals established by the franchise owner.
• Complete required operational reports and self-assessment

Education/Experience:

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred