Restaurant Manager

Ontario Trillium Foundation; West Palm Beach (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

Dunkin is seeking a Restaurant Manager to oversee daily operations, drive sales, and lead a team in a fast-paced environment in West Palm Beach, FL. You will maintain brand standards, ensure food quality, and manage costs while delivering exceptional guest experiences.

The role emphasizes team development, leadership by example, and adherence to policies. Previous restaurant or hospitality leadership is preferred, with a college degree being an asset.

Qualifications

• Must have basic computer skills for scheduling, inventory, and reporting.
• Must be fluent in spoken and written English.
• Strong math and financial management skills for cost control and budgeting.
• Previous leadership experience in retail, restaurant, or hospitality is required or preferred.

Responsibilities

• Lead daily restaurant operations and ensure Dunkin brand standards.
• Deliver exceptional guest experiences and maintain a guest-first culture.
• Maintain food quality, safety, cleanliness, and sanitation.
• Execute recipes, procedures, and operational systems.
• Implement new product launches and staff training.
• Monitor guest feedback and take action to improve satisfaction.
• Communicate goals, priorities, and performance expectations to team.
• Ensure compliance with all policies and laws.

Skills

Basic computer skills

Fluent English

Basic math

Leadership experience

Education

College degree preferred

Job description

Responsibilities Include:

We're looking for an energetic, results-driven Restaurant Manager to oversee the daily operations of our Dunkin' restaurant. In this leadership role, you'll inspire your team, maintain high operational standards, drive sales and profitability, and create a welcoming environment for both guests and employees.

If you're passionate about customer service, team development, and restaurant operations, we'd love to hear from you.

Restaurant Operations

• Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards are consistently met.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate restaurant goals, priorities, and performance expectations to the team.
• Maintain compliance with all company policies and applicable federal, state, and local laws.

Team Leadership

• Recruit, hire, onboard, train, and develop restaurant team members.
• Lead by example and provide positive, hands-on leadership.
• Coach and mentor employees to improve performance and achieve operational goals.
• Conduct performance reviews and provide ongoing feedback.
• Lead team meetings and recognize outstanding performance.

Financial & Administrative Responsibilities

• Manage labor costs through effective scheduling
• Complete inventory counts and place food and supply orders.
• Control food, labor, and operating costs to maximize profitability.
• Manage cash handling procedures and maintain accurate cash controls.
• Help achieve sales, profit, and budget goals established by the franchise owner.
• Complete required operational reports and self-assessment

Education/Experience:

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• College Degree preferred