Restaurant Manager

Dave & Buster's; Wilmington (NC); On-site; USD 52,000 - 62,000; Full time

Job summary

Join a dynamic team as a Restaurant & Operations Manager at a leading entertainment destination. You will lead restaurant operations while enhancing guest experiences, mentoring team members, and ensuring exceptional service standards. This role offers growth opportunities within a fun work environment.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Career growth opportunities

Employee Assistance Program

Qualifications

• 21+ years of age.
• 2+ years Restaurant/Hospitality Experience.
• Ability to lead a team.

Responsibilities

• Develop and lead hourly team members to exceed guest expectations.
• Ensure positive staff and guest experiences.
• Collaborate with management for results.

Skills

Leadership

Communication

Customer Service

Job description

Job Description:

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift and working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range:

52,181 - 61,389

We are an equal opportunity employer and participate in E-Verify in states where required.