Restaurant Manager

The Watergate Hotel; Washington (District of Columbia); On-site; USD 70,000 - 90,000; Full time

Job summary

The Watergate Hotel, a luxury resort in Washington, DC, seeks a seasoned Manager of Food & Beverage to oversee All Day and Fine Dining restaurants and In Room Dining. You will manage daily operations, ensure guest satisfaction, mentor staff and collaborate on future plans with the Director of Food & Beverage.

The role requires leadership, exceptional organizational skills, and a willingness to work flexible hours in a high-end hotel setting.

Qualifications

• Must possess at least 3+ years experience as a supervisor/manager in a luxury hotel food & beverage operation or upscale/fine dining establishment.
• Willing to work a flexible schedule including early mornings, late nights, weekends and holidays.
• Proficient with MS Office, Excel, PowerPoint, Word, MICROS, Opera.
• Superior organizational and multi-tasking abilities.

Responsibilities

• Assist the Restaurant General Manager with opening the All Day and Fine Dining Restaurants and the In Room Dining Department; assist with SOP writing.
• Provide leadership and support for line staff across restaurant and In Room Dining operations.
• Attend pre-conference meetings as needed; lead daily line-ups and departmental meetings.
• Communicate group information accurately and timely to all hotel associates.
• Maintain guest history traces for F&B preferences and monitor service quality.
• Assist with training and onboarding of new associates.
• Maintain a strong presence on the dining floor, addressing guest concerns to ensure a premium Watergate dining experience.
• Support monthly/weekly forecasts and payroll monitoring as directed.
• Develop and update menus; revise department procedures as necessary.

Skills

Communication skills

Fluency in English

Education

Bachelor’s Degree in Hospitality or related field

Tools

Microsoft Office

Excel

PowerPoint

Word

MICROS

Opera

Job description

Job Description

The HotelStep inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.LocationThe Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

Strategic IntentOversee overall day-to-day operations within the All day and Fine Dining Restaurants and In Room Dining. Maintain an efficient operation of the Restaurants and In Room Dining departments and meet guests’ expectations for quality of the product and service. Assist the Restaurant General Manager as requested for long-term planning within each business unit.

Organizational StructureThe Manager, Food & Beverage will report to the Director of Food & Beverage. S/he will supervise the daily activities of the restaurant wait staff and room service servers.

General Duties and Responsibilities

• Assist the Restaurant General Manager with the departmental opening of the All Day and Fine Dining Restaurants and the In Room Dining Department; assist with the writing of departmental SOP’s under the guidance and direction of the Restaurant General Manager.
• Provide leadership and support for line staff throughout the restaurant and In Room Dining operations.
• Attend pre-conference meetings as needed.
• Assist daily departmental meetings and lead line-ups as needed.
• Communicate all group information/changes to existing information to appropriate hotel associates in an accurate and timely manner.
• Maintain an active trace system for guest history on their F&B preferences.
• Audit checks when necessary; assist with corrections in MICROS; run shift reports and assist associates with close out when necessary.
• Assist with the training and onboarding of all new associates.
• Maintain an active presence on the dining room floor, assisting guests and addressing concerns, resolving issues and providing all guests with a distinctly Watergate dining experience.
• As directed the following additional duties may include but are not limited to:
• Assist with the monthly and weekly forecast
• Monitor payroll of department
• Attend daily communications meeting
• Attend weekly department head meeting
• Attend scheduled food and beverage meetings
• Develop and update menus, as appropriate
• Revise standard and procedures for department, as necessary

Experience and Requirements

• Must possess at least 3+ year experience as a supervisor/manager in a luxury hotel food and beverage operation OR upscale/fine dining establishment.
• Must be willing to work a flexible schedule that will include early mornings, late nights, weekends and holidays.
• Must be proficient with MS Office, Excel, PowerPoint, Word, MICROS, Opera.
• Must have be a superior organizational skills and strong multi-tasking abilities.
• Must have strong communication skills with fluency in English required. Those with bi-lingual abilities will be preferred.
• Bachelor’s Degree in Hospitality or related field is preferred.
• Must be able to meet the physical demands of the position such as walking/standing for extended periods of time while on shift; lift/carry/pull/push 25 lbs. +/-.