Restaurant Manager

Vespera Resort on Pismo Beach; Pismo Beach (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Dental insurance

Vision insurance

Life insurance

Employee discount

Employee assistance program

Food provided daily

Job summary

Vespera Resort on Pismo Beach in California seeks a Food & Beverage Director to oversee the hotel's outlets, room service, banquets, catering, and lounge operations. You will hire, train, schedule, and coach staff while upholding service standards and driving financial success.

This leadership role includes budgeting, event coordination, inventory control, compliance with health and liquor regulations, and delivering an exceptional guest experience.

Qualifications

• Must understand the mission, vision, and goals of the hotel.
• Ability to prioritize and work efficiently with limited supervision.
• Must be detail-oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow-up, and organizational skills.
• Must have the ability to push, pull bend, squat and lift on a regular basis.
• Safety requirements of PPE as needed for the duty assigned and with the use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
• Knowledgeable and ensure compliance with all state liquor regulations.
• Knowledgeable and ensure compliance with all health and food safety regulations.

Responsibilities

• Accountable for the financial performance of the department.
• Prepare and control the hotel budget for the department.
• Manage and support, in conjunction with the banquet supervisor, the full operations of the banquets and catering department.
• Monitor departmental, payroll, and supply expenses in accordance with budgetary goals.
• Ensuring staff members follow proper procedures for ordering, pouring, and cashiering.
• Coordinate all aspects of groups with reservations in the restaurant, banquet, and bar.
• Responsible for monthly beverage inventory.
• Responsible for the organization of the liquor room and beer/wine cooler. Maintain inventory log. Enforce policies regarding these areas including liquor requisitions.
• Responsible for the liquor par levels in beverage areas.
• Set up and monitor food and beverage events and promotions.
• Hold a pre-shift meeting with staff prior to reporting to stations.
• Be prepared for each daily activity and review any variations with management and staff.
• Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
• Consistently monitor the performance of associates on an ongoing basis and provide feedback.
• Reward, discipline, and document associate performance and provide timely counseling.
• Properly handle all administrative work with regard to interviewing, hiring, performance appraisals, and terminations of staff.
• Select qualified, goal and service-oriented individuals and develop these individuals with clear guidelines to associates.
• Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
• Maintain close control and inventory of uniforms, supplies, and equipment.
• Prepare and post weekly schedules in accordance with guest needs and staff availability.
• Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.
• Ensure all associates are safety conscious and trained in safe work practices.
• Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
• Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
• Participate in Hotel Manager on Duty Program.
• Must be TIPS and Food Safety certified as required.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Job description

Description

Salary $80K-$90K DOE
Responsible for the overall operation of the food and beverage outlets restaurant, room service, banquets, catering, lounge and beverage department, to include hiring, training, scheduling and coaching of all staff members in the departments. Responsible for the financial success and overall condition of the food and beverage outlets. Responsible to enforce all hotel service standards.

Why work for Vespera Resort on Pismo Beach?

Vespera on Pismo Beach is the premier luxury resort on the central coast offering authentically local experience and engaging service is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.

Our culture is driven by our care for our guests and associates alike. Our mission is to create a genuine guest experience unrivaled and effortless.

Vespera Pismo Beach offers competitive pay and a very complete benefits package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistance program, and food provided daily to our employees

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail-oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow-up, and organizational
• Must have the ability to push, pull bend, squat and lift on a regular basis.
• Safety requirements of PPE as needed for the duty assigned and with the use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.
• Knowledgeable and ensure compliance with all state liquor regulations.
• Knowledgeable and ensure compliance with all health and food safety regulations.

Job Responsibilities

• Accountable for the financial performance of the department.
• Prepare and control the hotel budget for the department.
• Manage and support, in conjunction with the banquet supervisor, the full operations of the banquets and catering department.
• Monitor departmental, payroll, and supply expenses in accordance with budgetary goals.
• Ensuring staff members follow proper procedures for ordering, pouring, and cashiering.
• Coordinate all aspects of groups with reservations in the restaurant, banquet, and bar.
• Responsible for monthly beverage inventory.
• Responsible for the organization of the liquor room and beer/wine cooler. Maintain inventory log. Enforce policies regarding these areas including liquor requisitions.
• Responsible for the liquor par levels in beverage areas.
• Set up and monitor food and beverage events and promotions.
• Hold a pre-shift meeting with staff prior to reporting to stations.
• Be prepared for each daily activity and review any variations with management and staff.
• Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
• Consistently monitor the performance of associates on an ongoing basis and provide feedback.
• Reward, discipline, and document associate performance and provide timely counseling.
• Properly handle all administrative work with regard to interviewing, hiring, performance appraisals, and terminations of staff.
• Select qualified, goal and service-oriented individuals and develop these individuals with clear guidelines to associates.
• Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
• Maintain close control and inventory of uniforms, supplies, and equipment.
• Prepare and post weekly schedules in accordance with guest needs and staff availability.
• Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.
• Ensure all associates are safety conscious and trained in safe work practices.
• Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
• Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
• Participate in Hotel Manager on Duty Program.
• Must be TIPS and Food Safety certified as required.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

VPB Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

VPB Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Behaviors

Team Player

Works well as a member of a group

Innovative

Consistently introduces new ideas and demonstrates original thinking

Enthusiastic

Shows intense and eager enjoyment and interest

Leader

Inspires teammates to follow them

Dedicated

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.