Restaurant Manager

BBQ Holdings, Inc.; Phoenix (AZ); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading restaurant chain is seeking a Restaurant Manager to oversee daily operations, ensuring compliance with health standards and enhancing customer satisfaction. This full-time role requires strong leadership skills and previous restaurant management experience, offering an exciting opportunity for growth in a dynamic environment.

Qualifications

• Previous restaurant experience required; management experience preferred.
• Flexibility to work at least 50 hours per week.

Responsibilities

• Oversees food preparation and ensures compliance with health standards.
• Handles customer complaints and ensures customer satisfaction.
• Manages inventory and purchases food and supplies.

Skills

Supervisory skills

Interpersonal skills

Time management

Organizational skills

Food handling knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

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Position Summary: The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues diplomatically and courteously.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspections of the restaurant and equipment to ensure compliance with health, safety, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, scheduling services.
• Collaborates with chefs to develop appealing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation as requested by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills focused on customer service.
• Excellent time management and organizational skills.
• Familiarity with food handling, safety, and restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Flexibility to work at least 50 hours per week, with possible additional hours based on business needs.

Physical Requirements

Must frequently move throughout the workplace, sit, handle objects, reach, balance, stoop, kneel, and communicate verbally. Occasionally lift/move up to 50 pounds. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

This description is a general outline of typical job functions and may be amended to meet organizational needs. It is not a contract or guarantee of employment, and employment is at-will.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants