Restaurant Manager

MARCUS HOTELS INC; Omaha (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a premier hotel in downtown Omaha as an Outlets Leader, where you will maximize profitability of food and beverage outlets. Your role includes managing staff, ensuring high service standards, and enhancing guest experiences. Enjoy various perks including meal discounts, room discounts, and comprehensive insurance benefits.

Benefits

Free meals every shift

Room discounts at Marcus Hotels & Resorts

Discounts at restaurants and spas

Free parking

Paid time off

Medical, dental, and vision insurance

Qualifications

• Minimum 2 years of prior Food & Beverage management experience.
• Ability to obtain certifications such as Responsible Beverage Service.

Responsibilities

• Lead and develop outlet staff, ensuring effective performance.
• Manage daily restaurant operations and maintain outlet profitability.
• Interact with guests to promote services and ensure satisfaction.

Skills

Interpersonal Skills

Communication Skills

Mathematics

Education

High School Diploma

Advanced Degree in Hospitality

Tools

Microsoft Office Suite

POS Systems

Job description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capital District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As an Outlets Leader, you will lead the charge in maximizing the profitability of the food and beverage outlets by delivering seamless, top-tier service that not only meets but consistently exceeds the expectations of our guests, ensuring every guest interaction is executed with precision, efficiency, and an unforgettable touch of professionalism.

Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

What you will be doing:

· Recruit, train, supervise, evaluate, and develop outlet staff, ensuring effective performance, appropriate conduct, and succession planning.

· Manage staff scheduling to meet coverage and budget goals, process payroll accurately, and monitor tip distribution.

· Direct daily restaurant operations, ensuring food quality, service standards, and cleanliness are consistently met.

· Interact with guests to promote services, address concerns, and ensure customer satisfaction.

· Maintain outlet profitability by managing costs, ordering supplies, tracking revenue, and ensuring par stock levels.

· Plan and implement special events, promotions, and sales incentives to drive revenue and customer engagement.

· Conduct meetings, maintain interdepartmental and vendor relations, and ensure effective communication of key information.

· Enforce company standards, participate in safety procedures, uphold sanitation standards, and handle incident reporting.

What we are looking for:

· High school diploma required; an advanced degree in hospitality is preferred. A minimum of 2 years of prior Food & Beverage management experience is essential.

· Strong knowledge of food and beverage operations, including preparation techniques, beverage operations, and wines.

· Proficiency in mathematics for inventory tracking and financial analysis. Familiarity with Microsoft Office Suite, Outlook, and POS systems is beneficial.

· Ability to respond promptly and accurately to guest requests, handle multiple tasks efficiently, and promote menu items effectively. Excellent interpersonal and communication skills are crucial.

· Dependable and adaptable to meet the demands of a 24-hour operation, including working varied schedules such as days, evenings, weekends, and holidays.

· Keen attention to detail and the ability to effectively address guest and employee concerns in a friendly and positive manner.

· Capability to stand and move continuously throughout the facility, operate a keyboard, and understand POS procedures. Cash handling experience is required.

· Ability to obtain and maintain certifications such as Responsible Beverage Service and ServSafe Training. Must represent the company in a professional, well-groomed, and courteous manner.

· Ability to work in both office and active food and beverage environments.

What’s in it for you?

· A free, well-balanced meal every shift

· Room discounts at Marcus Hotels & Resorts and Marriot worldwide locations

· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

· Free parking

· “Two for one” movie theater coupons at Marcus Theatres

· Ability to grow your career and transfer from one property to another

· Early wage access

· Paid time off

· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

· And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Omaha Marriott is an equal opportunity employer.

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