Restaurant Manager

Rhode Island Commerce; Newport (RI); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Collaborative work environment

Employee meal discounts

Health benefits

Paid time off

Job summary

The Reef in Newport, RI is seeking an energetic Restaurant Manager to lead front-of-house operations, coach staff, and ensure exceptional guest experiences in a fast-paced setting.

You will participate in hiring, onboarding, training, scheduling, and cost controls while maintaining food safety and cleanliness.

Qualifications

• 2+ years of restaurant management or supervisory experience.
• ServSafe Certification is a plus or willingness to obtain certification.
• Strong leadership and guest service mindset.

Responsibilities

• Lead front-of-house operations during shifts.
• Coach and develop team members to deliver outstanding guest experiences.
• Create a welcoming environment for guests and staff.
• Assist with hiring, onboarding, training, and employee development.
• Manage shift schedules and help meet labor goals.
• Respond to guest feedback with professionalism and care.
• Maintain high standards of cleanliness, food quality, and service.
• Oversee opening/closing procedures and cash handling.

Skills

Leadership

Team-building

Communication

Problem-solving

Hospitality

Guest satisfaction

Job description

• Location 10 Howard Wharf,Newport, RI, 02840,United States
• Base Pay $28.00 / Hour
• Employee Type Non-Exempt F/T Hourly

Join the Team at The Reef!

At The Reef, we're more than just a restaurant. We're a place where great food, exceptional service, and memorable guest experiences come together. We're looking for an energetic, hands‑on Restaurant Manager who is passionate about hospitality, enjoys leading people, and thrives in a fast‑paced environment.

If you're a natural leader who loves creating a positive atmosphere for both guests and team members, we'd love to meet you.

What You'll Do

As a Restaurant Manager, you'll play a key role in the daily success of our restaurant by:

• Leading and supporting front-of-house operations during your shifts.
• Inspiring, coaching, and developing team members to deliver outstanding guest experiences.
• Creating a welcoming environment where guests feel valued and appreciated.
• Assisting with hiring, onboarding, training, and employee development.
• Managing shift schedules and helping ensure labor goals are met.
• Responding to guest feedback and resolving concerns with professionalism and care.
• Maintaining high standards of cleanliness, food quality, and service.
• Monitoring inventory and assisting with ordering and cost controls.
• Overseeing opening and closing procedures and cash management responsibilities.
• Ensuring compliance with food safety, health, and company policies.

What We're Looking For

• 2+ years of restaurant management or supervisory experience.
• A passion for hospitality and guest satisfaction.
• Strong leadership and team‑building skills.
• Excellent communication and problem‑solving abilities.
• Ability to stay organized and perform well in a fast‑paced environment.
• Knowledge of restaurant operations, labor management, and food safety practices.
• ServSafe Certification is a plus or willingness to obtain certification.

Why Work at The Reef?

We believe a great guest experience starts with a great team. That's why we offer:

• Competitive pay
• Opportunities for growth and advancement
• A collaborative and supportive work environment
• Employee meal discounts
• Health benefits (where applicable)
• Paid time off

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Availability to work evenings, weekends, and holidays as needed.

Ready to Make an Impact?

If you're a motivated leader who enjoys working with people and creating memorable dining experiences, we'd love for you to join The Reef team.

Heritage Restaurant Group is an Equal Opportunity Employer.