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Restaurant Manager

Shake Shack

New Haven (CT)

On-site

USD 59,000 - 77,000

Full time

2 days ago
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Job summary

Shake Shack is seeking a Restaurant Manager to oversee daily operations and ensure excellent guest experiences in New Haven, CT. Ideal candidates will have 2-3 years of management experience in a fast-paced environment, along with strong leadership skills to guide and motivate the team. Join a dynamic company that values its employees and offers comprehensive benefits including weekly pay, medical insurance, and growth opportunities.

Benefits

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Medical, Dental, and Vision Insurance
401k Plan with Company Match
Paid Time Off
Exclusive corporate discounts

Qualifications

  • 2-3 years of Restaurant Management experience in a high-volume setting.
  • Knowledge of restaurant operations including food planning and compliance.
  • Ability to motivate and manage team members effectively.

Responsibilities

  • Manage daily restaurant operations to ensure superior service.
  • Train team members on all aspects of Shack operations.
  • Develop brand promotion strategies in the local community.

Skills

Leadership
Coaching
Hospitality
Operational Management

Education

Food Handler Certification

Job description

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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Qualifications

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Benefits At Shake Shack

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities
  • Eligibility criteria applies

Pay Range - $59,841.60 - $76,939.20

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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