Restaurant Manager

Crestline Hotels & Resorts; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Crestline Hotels & Resorts re-launched The Delphi Hotel in Downtown Los Angeles and seeks a Restaurant Manager (Rooftop Floor Manager) to oversee the restaurant and bar operations with a focus on delivering exceptional food and beverage service.

The role collaborates with Hosts, Bartenders, Servers and Cooks to drive guest satisfaction while maintaining profitability. Shifts run after 3:00pm, Mon–Fri plus weekends.

Qualifications

• Bachelor's degree required.
• 5+ years restaurant experience required, hotel restaurant experience preferred.
• Familiarity with Microsoft Office preferred.
• Experience with restaurant systems such as MICROS is required.

Responsibilities

• Drive restaurant revenues through marketing, promotion and up selling efforts.
• Effectively manage restaurant budget.
• Schedule staff hours and assign duties.
• Monitor compliance with health and fire regulations regarding food preparation and serving.
• Greet guests, escort them to their seats, and present menus and wine lists.

Skills

Leadership

Customer Service

Budget Management

Team Training

Education

Bachelor's Degree

Tools

MICROS

Job description

Crestline Hotels & Resorts has re-launched a Downtown Los Angeles Icon! The former 'Standard Hotel', now The Delphi Hotel, has re-opened with a fresh, independent concept including a stunning new lobby and re-imagined F&B concepts. The original legendary LA rooftop pool, restaurant and bar experience will splash back onto the scene later this summer, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles. New UCA Terraza Rooftop has been OPEN now for the summer!

Annual Salary Range: $70,000 - $80,000 per year

Job Title: Restaurant Manager (Rooftop Floor Manager)

The experienced Restaurant Manager will primarily work with Hostess/Hosts, Bartenders, Servers and Cooks while ensure qulity food & beverage service to all guests courtesously and efficiently working during the weekdays Mondays thru Fridays (afternoon/evenings), and including Saturdays/Sundays. Shift Hours: After 3:00pm - Close.

Overview

The Restaurant Manager is responsible for the successful operation and administration of the restaurant department to include the bar/lounge. The Restaurant Manager must ensure that the department is continually balanced while focusing on providing an exceptional food and beverage experience to every guest and maximizing department profitability at the same time. The Restaurant Manager is responsible for ensuring that all restaurant operations are carried out professionally, to standards and at the highest level of service. The Restaurant Manager will achieve desired outcomes through the creation, development and maintenance of a competent, motivated and empowered restaurant staff. The Restaurant Manager will effectively lead, train, coach, motivate, engage and provide feedback to the restaurant staff, supervisors and managers on a daily basis. The Restaurant Manager will serve as the restaurant department liaison to all other hotel departments.

Key Duties & Responsibilities

• Work with members of the food and beverage team in menu planning and development.
• Drive restaurant revenues through marketing, promotion and up selling efforts.
• Effectively manage restaurant budget.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
• Schedule staff hours and assign duties.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
• Establish standards for personnel performance and customer service.
• Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Perform service tasks such as clearing tables, and serving food and drinks when necessary.
• Maintain food and equipment inventories, and keep inventory records.
• Help to organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lounge facilities.
• Order and purchase equipment and supplies.
• Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
• Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs, etc.
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
• Monitor employee and patron activities to ensure liquor regulations are obeyed.
• Greet guests, escort them to their seats, and present them with menus and wine lists.
• Take dining reservations.
• Compile and balance cash receipts at the end of the day or shift.
• Train workers in service, sanitation, and safety procedures.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.

Education And Experience

• Bachelor's Degree required.
• 5+ Years Previous Restaurant Experience required. Hotel restaurant experience strongly preferred.
• Familiarity with Microsoft Office preferred.
• Experience with restaurant systems such as MICROS is required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.