Restaurant Manager

The Crescent Hotels Group; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefit plan

401K matching

Flexible scheduling

Discounts on Crescent properties

Job summary

Crescent Hotels & Resorts in Las Vegas is seeking an experienced Restaurant Manager for a brand new dual branded hotel AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park. Lead the food & beverage team, ensure service excellence, manage guest satisfaction, and drive revenue while maintaining cost controls.

The role demands strong communication, training, and people leadership in a luxury hotel setting.

Qualifications

• Minimum 3 years F&B experience in a hotel restaurant.
• Excellent communication and guest service skills.
• Ability to lead and develop a team.

Responsibilities

• Recruit, train, evaluate staff and enforce performance standards.
• Lead the F&B staff to achieve business goals.
• Ensure guest satisfaction and respond to needs promptly.
• Train associates and maintain training records.
• Manage labor, scheduling, and budget.
• Ensure compliance with SOPs and safety standards.

Skills

Food & Beverage experience

Job description

Description

Crescent Hotels and Resorts is seeking an experienced Restaurant Manager for a brand new dual branded hotel AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park in Las Vegas. The ideal candidate has a strong background in restaurants, excellent communication skills, and a passion for delivering exceptional service.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Leads the food & beverage staff to ensure department operates efficiently and business goals are achieved.
• Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and employee needs are met.
• Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner.
• Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable.
• Works side by side with staff to train and model appropriate guest service standards.
• Responsible for interviewing and developing associates.
• Evaluates staff performance and coaches to ensure standards are met.
• Motivates team by setting goals, providing ongoing feedback, and rewarding/recognizing associates.
• Delivers discipline and corrective actions
• Responsible for training all associates and ensuring training records are maintained.
• Analyzes quality issues, identifies training needs, and ensures implementation to improve results.
• Utilizes available resources and adheres to Restaurant/Hotel training policies.
• Ensures all company, brand, and department-specific training requirements are met.
• Accountable for achieving business revenue goals by developing and implementing service programs.
• Responsible for building and maintaining client relationships to drive repeat business/customer referrals.
• Uses expertise to develop and implement changes to food and beverage operations based on sales and guest comments.
• Responsible for management of expenses to maximize hotel profitability.
• Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs and the departmental budget.
• Follows Restaurant/Hotel procurement guidelines and applies good business judgment.
• Manages and maintains company assets to stay within budget guidelines.
• Conduct routine inspections of food and beverage operations to maintain quality food, beverage and kitchen/restaurant standards per Restaurant/Hotel, brand, local, state and federal regulations.
• Ensures a clean and safe work environment, and follows all Restaurant/Hotel procedures for guest/employee incidents.
• Responsible for effective self/workload management.
• Demonstrates clear written and verbal communication skills.
• Promotes collaboration and positive, professional work environment.
• Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
• Adheres to all Restaurant/Hotel Standard Operating Procedures.
• Perform other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• A minimum of 3 years Food and Beverage experience in a self-standing or hotel restaurant is required.

Qualifications

Licenses and Certifications

• Required

  Alcohol Awareness Cert

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts