Restaurant Manager

Anchor Point Management Group; Stockton (CA); On-site; USD 66,124,800 - 77,972,160; Full time

Job summary

Taco Bell in Stockton, CA is seeking a Restaurant General Manager to lead a unit's operations and drive profitability. You will oversee training, guest service, and daily financial controls while modeling high standards of cleanliness and hospitality.

Responsibilities include staffing, performance reviews, hiring, coaching, safety compliance, and maintaining food quality and speed of service. This role requires 18+ years, strong communication, and flexible hours to support restaurant needs.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promotion who has completed required training and certifications.
• High school diploma or GED is required.
• Minimum of 6 months in a shift management or supervisory role, preferably in service.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.

Responsibilities

• Ensures cost categories (food, labor, cash) are controlled to guidelines and budget.
• Drives sales growth by improving 5 Bells, CORE, speed of service and food quality.
• Maintains adequate staffing levels for all days and shifts.
• Performs crew, shift manager, and assistant GM performance appraisals.
• Conducts hiring for crew, shift leaders, and AGMs.
• Coaches and trains team to meet certification and performance levels.
• Maintains restaurant cleanliness and follows sanitation guidelines.
• Complies with all laws related to employment.
• Keeps restaurant environment safe and reports needed repairs.
• Ensures preventive maintenance on equipment and facilities.
• Delivers excellent guest service and handles complaints to encourage repeat business.
• Provides feedback to area coach through daily calls and weekly meetings.
• Manages turnover through effective selection and training.

Skills

Leadership

Communication

Guest service

Training & development

Financial controls

Problem solving

Time management

Hygiene & safety

Flexibility

Education

High school diploma or GED

Job description

Job Details

Location: 5115 West Lane, Stockton, CA 95210
Salary: $24.00 - $27.23 per hour

Position Summary

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaches and councils all crew members and managers and is responsible for training and developing their team to expected certification and performance levels.
• Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.