Restaurant Manager

Dunkin'; Hampton (NH); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

401(k) program

Paid Time Off & Sick Pay

100% Medical & Dental (single plans)

AFLAC (Accident, Short-Term Disability

Life Insurance

Free employee meals

Tuition assistance through SNHU online

Résumé du poste

The Salema Group Dunkin’ is seeking a people-focused leader to build a positive culture, develop talent, and keep the team focused on delivering great service every day. You will lead guest experience, drive operations, and own the business with strong financial oversight in a franchise Dunkin’ location on the New Hampshire seacoast.

Ideal candidates bring 1+ year of food service management, strong leadership and communication skills, and a passion for customer satisfaction.

Qualifications

• 1+ year of food service management experience required.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.
• Reliable transportation and flexible availability.
• ServSafe certification preferred.

Responsabilités

• Lead the Guest Experience with a guest-first culture emphasizing speed, accuracy, and friendliness.
• Oversee scheduling, payroll, inventory, and compliance to ensure efficient operations.
• Analyze sales trends and implement strategies to drive growth and maintain target KPIs.
• Train, coach, and develop team members to reach their full potential and build leadership depth.

Connaissances

Leadership

Communication

Organizational skills

Customer satisfaction

Team development

Reliability & flexibility

Formation

High school diploma or equivalent

ServSafe certification preferred

Description du poste

At The Salema Group Dunkin’, we believe the best guest experiences are created by engaged teams and strong leaders. We’re looking for a people-focused leader who can build a positive culture, develop talent, and keep their team focused on delivering great service every day.If you’re someone who leads from the front, holds high standards, and enjoys helping others grow, this is an opportunity to make an impact on both your team and the guests you serve.Who We AreOur culture is the foundation of our success. Our leaders bring our SPARK values to life every day:Supportive – Build an environment where your team feels empowered and backedPositive – Set the tone with energy and optimism, even under pressureAppreciative – Recognize and celebrate team wins, big and smallResilient – Adapt, problem-solve, and lead through challengesKind – Treat team members and guests with respect and professionalismWhat You’ll DoLead the Guest ExperienceSet and maintain a guest-first culture focused on speed, accuracy, and friendlinessEnsure every guest interaction reflects our standards and brand expectationsResolve guest concerns quickly and professionallyDevelop & Lead Your TeamTrain, coach, and develop team members to reach their full potentialBuild a strong leadership pipeline within your storeProvide clear expectations, feedback, and accountabilityLead by example with a strong presence on the floorDrive Operations & PerformanceEnsure execution of all brand, safety, and cleanliness standardsManage daily operations to maintain an efficient, organized environmentOversee scheduling, payroll, inventory, and complianceOwn the BusinessManage and control labor, food cost, and operating expensesAnalyze sales trends and implement strategies to drive growthMonitor KPIs and adjust operations to meet or exceed targetsWhat We OfferCompetitive pay + monthly bonus (unlimited earning potential)401(k) programPaid Time Off & Sick Pay100% Medical & Dental (single plans) + contribution to family plansAFLAC (Accident, Short-Term Disability, Life Insurance)Free employee mealsTuition assistance through SNHU online programsSchedule Expectations40–50 hours per week5–6 days per weekWeekends and holidays as neededWhat We’re Looking For1+ year of food service management experience requiredStrong leadership, communication, and organizational skillsPassion for customer satisfaction and team developmentAbility to thrive in a fast-paced, high-volume environmentHigh school diploma or equivalentReliable transportation and flexible availabilityServSafe certification preferredAbility to stand for extended periods and lift up to 50 lbsAbout Us:The Salema Group is a local family business that owns and operates 28 Dunkin’ locations on the seacoast of New Hampshire and Maine and has been in the Dunkin’ business since 1979. At our stores, team members are the fuel that helps our communities run!Please note that this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their employees and set their own wage and benefit programs that can vary among franchisees.